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Junior Sales Representative
hace 2 meses
Xe is seeking a dynamic and motivated Junior Sales Representative to join our expanding team in Mexico. As a key front-line role, you will be the first point of contact for potential customers, responsible for qualifying inbound calls and creating sales opportunities.
Key Responsibilities- Customer Interaction: Handle inbound calls from potential and existing customers, providing information, answering queries, and qualifying sales opportunities.
- Lead Qualification: Qualify leads by understanding the needs of each caller and identifying potential sales opportunities.
- Product Promotion: Promote Xe's products and services, tailoring your message to meet the specific needs of each caller.
- Sales Conversion: Convert qualified leads into sales by guiding customers through the sales process, ensuring smooth transactions.
- Record Keeping: Maintain accurate records of customer interactions, sales opportunities, and follow-up actions in Zendesk.
- Team Collaboration: Collaborate with the broader sales team to ensure seamless customer handoffs and support overall sales goals.
- Customer Experience: Provide the best possible customer experience in every engagement, ensuring customer satisfaction and loyalty.
- Regulatory Compliance: Adhere to standard processes and regulatory requirements, ensuring all actions are in the customers' best interests.
- Professional Development: Continuously develop and grow your understanding of the currency market and payment services industry.
- Experience: Experience in a customer service or sales role (preferred but not required).
- Interest: Interest in financial services.
- Communication Skills: Excellent communication skills, both spoken and written.
- Language Proficiency: High level of English proficiency (required).
- Learning Mindset: Learning mindset and willingness to continuously improve.
- Process Adherence: Ability to adhere to processes and regulatory requirements.
- Work Environment: Comfortable working in a fast-paced, target-driven environment.
- Analytical Skills: Numerate and able to analyze and react to individual/team performance data to optimize performance and revenue generation.
- Teamwork: Ability to work in a global team, sharing best practices and collaborating to raise the bar across the organization.
- Customer Focus: Customer-focused with a commitment to delivering an outstanding customer experience.
- Competitive market-based salary
- 23 days holiday
- Medical Insurance
- Lunch Vouchers
- Euronet Employee Share Purchase Plan (ESPP)
