IT Systems Support Specialist

hace 2 días


Guadalajara, Jalisco, México Hilton Worldwide, Inc. A tiempo completo
Job Overview

We are seeking an IT Systems Support Specialist to join our team at Hilton Worldwide, Inc. This role will be responsible for providing day-to-day support for internal hotel IT systems and users.

About the Role

This position involves working closely with the IT Department to ensure the quality and delivery of IT systems for both the hotel and its guests.

The successful candidate will have a strong background in IT, preferably in the hospitality industry, and excellent organizational and interpersonal skills.

Key Responsibilities
  • Provide timely support for all internal hotel IT systems and users, minimizing system outages
  • Record and report all issues that arise, advising the IT Manager of any concerns
  • Recommend system improvements to the IT Manager
Requirements
  • Previous IT experience, preferably in the hotel, leisure, and/or service sector
  • Experience of Microsoft systems
  • Knowledge of hotel applications, such as Fidelio and Micros, is preferred
  • Excellent organizational and interpersonal skills
What We Offer

Hilton Worldwide, Inc. offers a competitive salary and benefits package, including a base salary of approximately $55,000 - $65,000 per year, depending on location and experience.

Work Environment

As an IT Systems Support Specialist at Hilton Worldwide, Inc., you will work in a dynamic environment with a focus on delivering exceptional guest experiences.



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