Customer Service Representative
hace 4 semanas
Job Summary:
Resideo Technologies Inc. is seeking a highly skilled Customer Service Specialist II to provide exceptional support to our customers and identify new selling opportunities. The ideal candidate will possess strong business knowledge, excellent communication skills, and a customer-centric approach.
Key Responsibilities:
• Maintain existing customer relationships and provide proactive support
• Collaborate with cross-functional teams to drive sales growth and process improvement
• Utilize business acumen to assess customer needs and enhance the buying experience
• Identify and escalate opportunities for process improvement
Requirements:
• 3+ years of sales experience in retail, customer sales, or B2B
• Advanced English language skills, including written and verbal communication
• Proficient computer skills, including Microsoft Office (Word, PowerPoint, Excel)
• Strong customer service focus, attention to detail, and willingness to learn
What We Offer:
• Great work environment and exceptional benefits
• Opportunities for growth and development within the organization
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