IT Architecture Senior Specialist: Delivering Business Excellence

hace 2 semanas


San Pedro Garza García, Nuevo León, México Sap A tiempo completo

We help organizations run better by leveraging technology and innovation. At SAP, we empower our team members to bring out their best through a collaborative culture focused on collaboration and shared passion.

Our company values diversity, flexibility, and purpose-driven work, providing a highly collaborative and caring team environment with opportunities for learning and development, recognition, and benefits tailored to individual needs.

**Meet Your Team**: ECS Delivery is the operational organization responsible for cross-functional topics necessary for business operations. The XDU Delivery unit, where you will be part of, oversees all cross-topic projects, represents Process Managers, owns Reporting, Data Quality Management, and Monitoring, and operates the Tools Operation Control Center (TOCC).

**Job Description**: As an IT Architecture Senior Specialist, you will be responsible for resolving availability, performance, and synchronization issues in ECS used tool systems reported by ECS members (reactive approach) and driving non-outage related tool system issues as projects based on impact/urgency rating (proactive approach).

You will drive central coordination to resolve major reported tool system issues, provide transparency and internal communication of planned maintenance activities and outages of ECS used tool systems, ensure measures are taken to avoid recurrence of issues, raise Business Continuity risks for potential tool system availability issues, and provide on-call support.

**Requirements**: Do you have an IT Architecture background with more than 6 years of experience? Are you proactive, able to inspire others, and convince them to see opportunities instead of problems? You should have strong problem analysis and resolution skills, excellent English skills, and knowledge of SAP basis technologies, Network/Web technologies, LINUX-based infrastructures, cloud communication skills, and ITIL and Project Management methodology.

**What We Offer**: SAP's culture of inclusion, focus on health and well-being, and flexible working models help everyone feel included and run at their best. We believe in unleashing all talent and creating a better and more equitable world. Our compensation package includes an estimated salary range of $120,000 - $180,000 per year, depending on location and experience. Requisition ID: 406676 | Work Area: Information Technology | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid.



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