IT Operations Architecture Specialist

hace 1 día


San Pedro Garza García, Nuevo León, México Sap A tiempo completo

SAP is a leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. Our company has two hundred million users and over one hundred thousand employees worldwide, working together in a highly collaborative team ethic with a strong focus on personal development.

We are seeking an IT Architecture Senior Specialist/Expert to join our Corporate Processes & Information Technology (CP&IT) team. As a member of this team, you will work closely with our Lines of Businesses (LoBs) to provide efficient IT solutions, technology, and operational support.

The selected candidate will be responsible for managing, supporting, and driving de-escalations during major incidents. They will serve as the single-point-of-contact for all stakeholders during major incidents, drive/moderate discussions between key stakeholders and experts, and communicate to senior management on an executive level in case of major incidents.

This role requires a strong understanding of business process operations and sound knowledge of internal systems at SAP. The ideal candidate should have experience in working with senior management, excellent verbal and written communication skills, and fluency in English. A technical background in business applications and understanding of SAP Solutions or NetWeaver Technology systems is preferred.

As a cloud company, we offer a flexible working model that allows our employees to work from anywhere while being part of a highly collaborative team. We invest in our employees' development and believe in unleashing all talent to create a better and more equitable world.

In addition to a competitive salary, benefits include a comprehensive health and wellness program, opportunities for professional growth, and a culture of inclusion that promotes diversity and equity.

We are proud to be an equal opportunity workplace and committed to providing accessibility accommodations to applicants with physical and/or mental disabilities. If you require assistance with your application, please reach out to us.

Estimated Salary: $120,000 - $180,000 per year



  • San Pedro Garza García, Nuevo León, México Sap Se A tiempo completo

    Transforming IT Operations with Enterprise Architecture ExpertiseAbout the Role:We are seeking an experienced Enterprise Architecture Lead to join our IT Operations team at SAP. As a key member of our Corporate Processes & Information Technology (CP&IT) department, you will be responsible for driving strategic architecture initiatives and delivering business...


  • San Pedro Garza García, Nuevo León, México Sap A tiempo completo

    About the RoleAs a Senior IT Architecture Specialist at SAP, you will be part of the Tools Operation Control Center (TOCC), which is responsible for addressing and communicating operational issues related to SAP internal tools and systems used by ECS. Your primary focus will be on ensuring the availability, performance, and synchronization of these tools, as...


  • San Pedro Garza García, Nuevo León, México SAP A tiempo completo

    About the Role:We are seeking a highly skilled IT Architecture Senior Specialist to join our team at SAP. As a key member of our Enterprise Cloud Services (ECS) organization, you will play a critical role in ensuring the availability, performance, and synchronization of our internal tools and systems.Key Responsibilities:Drive central coordination to resolve...


  • San Pedro Garza García, Nuevo León, México SAP A tiempo completo

    About the Role:We are seeking a highly skilled IT Architecture Senior Specialist to join our team at SAP. As a key member of our team, you will be responsible for ensuring the availability, performance, and synchronization of our internal tools and systems.Key Responsibilities:Drive central coordination to resolve major reported tool system issues.Provide...


  • San Pedro Garza García, Nuevo León, México Sap A tiempo completo

    About the RoleWe are seeking a highly skilled IT Architecture Senior Specialist/Expert to join our international team. As a key member of our technical leadership, you will be responsible for managing and driving de-escalations during major incidents.Main Responsibilities:Serve as the single-point-of-contact for all stakeholders during major...


  • San Pedro Garza García, Nuevo León, México Sap A tiempo completo

    Transforming Technology for a Better WorldSAP is a driving force in the world of technology, and we're constantly pushing the boundaries of innovation. As an IT Architecture Senior Specialist, you'll play a critical role in shaping the future of our Enterprise Cloud Services (ECS) platform.**Your Key Responsibilities:**Lead the development and implementation...

  • IT Operations Specialist

    hace 3 semanas


    San Pedro Garza García, Nuevo León, México Johnson Controls A tiempo completo

    Job SummaryThe IT Operations Lead – Time role at Johnson Controls is responsible for ensuring the availability, performance, and reliability of our timekeeping applications. This position requires a strong understanding of timekeeping systems, including Kronos Workforce Central and UKG Dimensions, as well as experience in Prevailing Wage applications, HR,...


  • San Pedro Garza García, Nuevo León, México Sap Se A tiempo completo

    About UsSAP SE, a leading provider of enterprise software solutions, is committed to empowering individuals and organizations to achieve their full potential. With a strong focus on innovation and customer satisfaction, we strive to create a workplace that values diversity, flexibility, and collaboration.Our MissionWe aim to provide our customers with...

  • IT Operations Specialist

    hace 4 semanas


    San Pedro Garza García, Nuevo León, México SAP A tiempo completo

    About the RoleWe are seeking an experienced IT Operations Specialist to join our Enhanced Operations Service team at SAP. As a trusted advisor, you will be responsible for safeguarding and optimizing strategic customers' investments in SAP Enterprise Cloud Services.Key ResponsibilitiesEnsure day-to-day quality service delivery and define, track, and achieve...


  • San Pedro Garza García, Nuevo León, México SAP A tiempo completo

    About the Role:We are seeking a skilled Cloud Operations Specialist to join our team. As a Cloud Operations Specialist, you will be responsible for ensuring day-to-day quality service delivery, defining and tracking various service KPIs and SLAs, and de-escalating running escalations.Responsibilities and Tasks:Ensuring Day to Day quality service...


  • San Pedro Garza García, Nuevo León, México Sonoco A tiempo completo

    IT Support SpecialistAt Sonoco, we are seeking a skilled IT Support Specialist to join our team. As an IT Support Specialist, you will be responsible for providing technical support to our employees and ensuring the smooth operation of our IT systems.Key Responsibilities:Assist with inventory management of IT hardware, software, and location...

  • IT Security Specialist

    hace 3 semanas


    San Pedro Garza García, Nuevo León, México Steelcase A tiempo completo

    We are seeking an IT Security Analyst to fill a critical position within our Security Operations Center (SOC) team, based in Monterrey, Mexico.Key Responsibilities:Analyze and Mitigate Threats: Utilize data from various cyber defense tools to identify and mitigate potential threats in the environment.Respond to Crisis Situations: Rapidly respond to urgent...


  • San Pedro Garza García, Nuevo León, México Cronoshare A tiempo completo

    As a Business Operations Specialist, you will oversee the day-to-day operations of the company, ensuring that all tasks are completed efficiently and effectively. Key responsibilities include managing projects, coordinating with teams, and analyzing data to inform business decisions.We are seeking an experienced and skilled professional to fill this role. If...


  • San Pedro Garza García, Nuevo León, México SAP A tiempo completo

    We are seeking a highly skilled Cloud Infrastructure Operations Specialist to join our team. In this role, you will be responsible for ensuring the day-to-day quality service delivery of our cloud infrastructure.As an experienced operations specialist, you will define and track various service KPIs and SLAs, de-escalate running escalations, and work towards...

  • IT Operations Specialist

    hace 2 semanas


    San Pedro Garza García, Nuevo León, México Johnson Controls A tiempo completo

    About the RoleJohnson Controls is seeking an experienced IT Operations Lead to manage our timekeeping systems. The successful candidate will be responsible for ensuring the availability, performance, and reliability of our applications.Develop and implement system configurations to meet business requirements.Establish and monitor integrations with ERPs,...


  • San Pedro Garza García, Nuevo León, México SAP A tiempo completo

    We are seeking a highly skilled and experienced IT Infrastructure Specialist to join our team. As an IT Infrastructure Specialist, you will play a crucial role in designing, configuring, and administering server landscapes with a focus on Windows Operating Systems.This is a challenging and rewarding position that requires strong technical skills, excellent...


  • San Pedro Garza García, Nuevo León, México SAP A tiempo completo

    We're looking for a skilled IT professional to join our team as an IT Technology Services Specialist.As a key member of our infrastructure team, you will be responsible for designing, configuring, and administering server landscapes with a focus on Windows Operating Systems. You will also drive innovation to optimize, automate, and standardize operational...


  • San Pedro Garza García, Nuevo León, México SAP A tiempo completo

    We are seeking a seasoned IT professional to join our Enterprise Cloud Services team as an IT Technology Services Senior Specialist. This role is responsible for ensuring the 24/7 availability of SAP systems running in SAP ECS.Troubleshoot and resolve alerts and incidents, serving as an escalation point for productive issues. Collaborate with...


  • San Pedro Garza García, Nuevo León, México Steelcase A tiempo completo

    We are seeking a highly skilled Operations Coordinator - Customer Experience Specialist to join our team at Steelcase. This role will play a critical part in ensuring customer satisfaction and driving business growth.About the RoleAs an Operations Coordinator - Customer Experience Specialist, you will be responsible for working closely with the team and...


  • San Pedro Garza García, Nuevo León, México SAP A tiempo completo

    Job SummaryWe are seeking a highly skilled Senior IT Operations Manager to join our team at SAP. As a Senior IT Operations Manager, you will be responsible for managing and coordinating the root causes analysis of major incidents and defining measures to improve IT operations and processes.Key ResponsibilitiesAssist with the management and coordination of...