Senior Account Manager

hace 16 horas


Ensenada, Baja California, México Fortune Fashions Baja Ensenada A tiempo completo

Job Summary:

We are seeking a highly experienced and skilled Senior Account Manager to lead and supervise a team of Account Managers at Fortune Fashions Baja Ensenada. The ideal candidate will have a strong background in account management, excellent leadership skills, and the ability to motivate and guide a team to achieve exceptional results.

Key Responsibilities:

  • Act as a main point of contact for special cases that require an extra level of management and oversight.
  • Ensure submissions and approvals are completed in a timely and efficient manner.
  • Support the training and development of direct reports, providing coaching and guidance to help them achieve their full potential.
  • Assess and assign workloads to team members, ensuring that tasks are completed accurately and efficiently.
  • Organize and document Standard Operating Procedures (SOPs) and update relevant databases to ensure compliance and efficiency.
  • Accept and complete tasks assigned by leadership on an as-needed basis, demonstrating accuracy and efficiency in all aspects of the role.
  • Take proactive steps to correct errors and identify opportunities for process improvement, sharing ideas and best practices with the team.
  • Attend and participate in department meetings, staying informed and engaged with the team's progress and goals.
  • Learn, understand, and follow departmental procedures, ensuring compliance and adherence to company policies.
  • Demonstrate flexibility and a positive team player attitude, adapting to multiple projects and priorities in a fast-paced work environment.

Requirements:

  • 5+ years of experience as a supervisor or manager of others, with a strong track record of leadership and team management.
  • Direct relationships with major and high-level accounts, with a proven ability to build and maintain strong client relationships.
  • Strong interpersonal, communication, and presentation skills, with the ability to effectively communicate with clients, team members, and leadership.
  • Strong product knowledge in contemporary markets, with a solid understanding of retail analysis and computer skills.
  • Highly motivated and organized, with strong leadership skills and a team player mentality.

Physical Requirements:

  • Prolonged periods of sitting at a desk and working on a computer, with frequent viewing and typing on computer screens.
  • Ability to sit, stand, bend, and lift, with occasional lifting of items up to 15 pounds.

Experience:

  • Account Management: 5 years (required)
  • Language: Fluent English (required)
  • Work Location: In-person


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