Senior Account Manager
hace 16 horas
Job Summary:
We are seeking a highly experienced and skilled Senior Account Manager to lead and supervise a team of Account Managers at Fortune Fashions Baja Ensenada. The ideal candidate will have a strong background in account management, excellent leadership skills, and the ability to motivate and guide a team to achieve exceptional results.
Key Responsibilities:
- Act as a main point of contact for special cases that require an extra level of management and oversight.
- Ensure submissions and approvals are completed in a timely and efficient manner.
- Support the training and development of direct reports, providing coaching and guidance to help them achieve their full potential.
- Assess and assign workloads to team members, ensuring that tasks are completed accurately and efficiently.
- Organize and document Standard Operating Procedures (SOPs) and update relevant databases to ensure compliance and efficiency.
- Accept and complete tasks assigned by leadership on an as-needed basis, demonstrating accuracy and efficiency in all aspects of the role.
- Take proactive steps to correct errors and identify opportunities for process improvement, sharing ideas and best practices with the team.
- Attend and participate in department meetings, staying informed and engaged with the team's progress and goals.
- Learn, understand, and follow departmental procedures, ensuring compliance and adherence to company policies.
- Demonstrate flexibility and a positive team player attitude, adapting to multiple projects and priorities in a fast-paced work environment.
Requirements:
- 5+ years of experience as a supervisor or manager of others, with a strong track record of leadership and team management.
- Direct relationships with major and high-level accounts, with a proven ability to build and maintain strong client relationships.
- Strong interpersonal, communication, and presentation skills, with the ability to effectively communicate with clients, team members, and leadership.
- Strong product knowledge in contemporary markets, with a solid understanding of retail analysis and computer skills.
- Highly motivated and organized, with strong leadership skills and a team player mentality.
Physical Requirements:
- Prolonged periods of sitting at a desk and working on a computer, with frequent viewing and typing on computer screens.
- Ability to sit, stand, bend, and lift, with occasional lifting of items up to 15 pounds.
Experience:
- Account Management: 5 years (required)
- Language: Fluent English (required)
- Work Location: In-person
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