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We are seeking a skilled Guest Experience Expert to join our team at Fairfield by Marriott Los Cabos. As a key member of our Rooms & Guest Services Operations team, you will be responsible for delivering exceptional guest experiences that exceed our high standards.
Key Responsibilities:
- Process operational needs and address guest requests in a timely and professional manner.
- Complete reports and share knowledge of the local area with guests.
- Assist guests with loading/unloading vehicles and transporting luggage to and from guest rooms and/or designated bell area.
- Ensure a safe work environment and maintain confidentiality at all times.
Requirements:
- Ability to move around the property and take a hands-on approach to work.
- Physical stamina to stand, sit, or walk for extended periods and lift objects weighing up to 100 pounds with assistance.
- Excellent communication and interpersonal skills.
About Marriott International:
Marriott International is an equal opportunity employer committed to diversity and inclusion. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
About Fairfield by Marriott:
Fairfield by Marriott guarantees a beautifully simple stay wherever you travel, with over 1,000 locations worldwide. Our Marriott family farm heritage inspires a calming, reliable experience characterized by warm hospitality, all at a great value. As a member of our team, you'll deliver on the Fairfield Guarantee — our commitment that every guest leaves the hotel satisfied.
