Senior Operations Program Manager for Research Excellence

hace 2 días


Mérida, Yucatán, México Zillow A tiempo completo

About Zillow Group

">Zillow Group is reimagining real estate to make it easier to unlock life's next chapter.
As the most-visited real estate website in the United States, Zillow and its affiliates help movers find and win their home through digital solutions, first-class partners, and easier buying, selling, financing, and renting experiences. Millions of people visit Zillow Group sites every month to start their home search, and now they can rely on Zillow to help make it easier to move.
The work we do is helping people move from dreaming to transacting — and no matter what job you're in, you will play a critical role in making this vision a reality.

Our Mission

We are setting the standard for work experiences of the future, where our employees are supported in doing their best work and living a flexible, well-balanced life.
But don't just take our word for it. Read recent reviews on Glassdoor and recent recognition from multiple organizations, including: the 100 Best Companies to Work For in 2022 list, Glassdoor Employees' Choice Award, honoring the Best Places to Work in 2022, Bloomberg Gender-Equality Index 2022, Human Rights Campaign (HRC) Corporate Equity Index and Best Place to Work for LGBTQ Equality 2022, and TIME 100 Most Influential Companies list.

Your Role

Senior Research Operations Program Manager
You will be responsible for developing and managing researcher enablement programs that help everyone on the team do the best work of their careers through impact, scale, and efficiencies. This role works closely with research, design, product management, marketing, engineering, and data science. You will spend the majority of your time completing operational tasks while supporting the evolution and growth of the Research Ops function at Zillow.

Main Responsibilities

The Senior Research Operations Program Manager will have the following responsibilities:
• Develop and manage researcher enablement programs that help researchers do the best work of their careers
• Collaborate with research, design, product management, marketing, engineering, and data science teams to ensure smooth operations
• Manage user lists, participant panels, and metrics to track recruiting methods and study completions
• Lead the portfolio of researcher enablement programs and collaborate with ZRI ICs, leadership, and key collaborators to align recruiting efforts with Zillow Group's evolving needs
• Partner with research operations leadership to set team goals, roadmaps, and best utilize team resources

Requirements

To be successful in this role, you'll need:
• Experience in research operations program management (4+ years)
• Strong communication skills, both written and verbal
• Ability to facilitate discussions and engage with business and research managers in an enterprise environment
• Proficiency in developing and managing metrics to measure recruiting program success
• Strong problem-solving skills with a focus on collaboration, and ability to thrive in a fast-paced work environment

Salary and Benefits

$130,000 - $150,000 per year
You will get a competitive salary, benefits, and equity awards based on factors such as experience, performance, and location. This role has been categorized as a Remote position. Remote employees do not have a permanent corporate office workplace and instead work from a physical location of their choice which must be identified to the Company. This role requires travel ~4-6 weeks per year. This role has also been categorized as a teleworker position. Teleworkers do not have a permanent corporate office workplace and instead work from a physical location of their choice which must be identified to the Company.

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