Technical Solutions Expert
hace 9 horas
We are a technology-driven company passionate about innovation and social responsibility. Our team is dedicated to creating exceptional experiences for our clients, employees, and the community.
Salary InformationWe offer competitive monetary compensation, with an estimated salary range of $120,000 - $180,000 per year, depending on experience and qualifications.
Job DescriptionAs a Solutions Engineer at Enroute, you will play a key role in developing innovative solutions, troubleshooting technical issues, and collaborating with cross-functional teams to enhance our products.
- You will act as the primary escalation point to diffuse operational roadblocks and develop creative solutions.
- You will provide technical expertise and product solutions across teams, ensuring seamless integration and delivery.
- You will work closely with Product Management, Project Management, and Engineering teams to drive product enhancements based on internal user feedback.
- You will create internal technical documentation and client-facing guides to facilitate knowledge sharing and ensure consistency.
To excel in this role, you should possess:
- Excellent English language skills (spoken and written).
- In-depth knowledge of web technologies, including HTML, JS, CSS, and RESTful APIs.
- Strong troubleshooting experience and analytical skills.
- Great communication skills to articulate technical solutions to non-technical stakeholders.
- Proficiency in SQL and data analysis tools such as Looker, Power BI, or Excel.
- Experience with cross-browser compliance testing and ad serving technologies.
We offer a comprehensive benefits package, including:
- Monetary compensation
- Year-end bonus
- IMSS, AFORE, INFONAVIT
- Major medical expenses insurance
- Minor medical expenses insurance
- Life insurance
- Funeral expenses insurance
- Preferential rates for car insurance
- TDU membership
- Holidays and vacations
- Sick days
- Bereavement days
- Civil marriage days
- Maternity and paternity leave
- English and Spanish language classes
- Performance management framework
- Certifications
- TALISIS agreement: discounts at ADVENIO, Harmon Hall, U-ERRE, UNID
- Taquitos rewards
- Amazon gift card on your birthday
- Work-from-home bonus
- Laptop policy
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