Technical Solutions Expert
hace 1 mes
We are a tech-driven organization passionate about innovation, social responsibility, and delivering exceptional results. Our team is dedicated to creating a positive impact daily.
Compensation PackageThe estimated annual salary for this position ranges from 250,000 to 350,000 MXN, depending on qualifications and experience. We also offer a year-end bonus, comprehensive benefits package, and additional perks.
About the RoleAs a Technical Solutions Expert, you will serve as our primary escalation point, resolving operational challenges, developing innovative solutions, and collaborating with cross-functional teams. Your expertise in web technologies, troubleshooting, and data analysis will drive product enhancements and client satisfaction.
- Main Responsibilities:
Act as the primary escalation point to resolve operational roadblocks and develop innovative solutions.
Provide key technical and product solutions across teams.
Work closely with Product Management, Project Management, and Engineering teams to enhance products based on internal user feedback.
Write internal technical documentation and client-facing guides.
To succeed in this role, you must possess excellent English skills (spoken and written), hands-on knowledge of web technologies, strong troubleshooting experience, and great communication skills. Additionally, proficiency in SQL and functional experience in data analysis, along with knowledge of ad serving technologies and cross-browser compliance test tools, are essential.
- Essential Skills:
Excellent English language skills.
Hands-on knowledge of web technologies, including HTML, JS, CSS, and RESTful APIs.
Strong troubleshooting experience.
Great communication skills.
Proficiency in SQL and data analysis tools like Looker, Power BI, or Excel.
Knowledge of ad serving technologies and cross-browser compliance test tools.
We offer a comprehensive benefits package, including monetary compensation, year-end bonus, IMSS, AFORE, INFONAVIT, major medical expenses insurance, minor medical expenses insurance, life insurance, funeral expenses insurance, preferential rates for car insurance, TDU Membership, holidays and vacations, sick days, bereavement days, civil marriage days, maternity and paternity leave, English and Spanish classes, performance management framework, certifications, and Taquitos Rewards.
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