Customer Service Representative

hace 3 semanas


Ecatepec de Morelos, México Sealed Air Corporation A tiempo completo
About the Role

The West Coast Customer Support Specialist is a key position within Sealed Air Corporation, responsible for providing exceptional support to internal and external customers in the United States. This role involves receiving, verifying, and entering orders into the system, as well as tracking order progress and resolving customer complaints.

Key Responsibilities
  1. Receive, verify, and enter orders into the system accurately and efficiently.
  2. Monitor order tracking for internal and external customers to ensure timely delivery.
  3. Contribute to the resolution of internal and external customer complaints in a professional and courteous manner.
  4. Document received orders and attachments from internal/external customers by attaching them to the system.
  5. Verify and enter invoices, credit notes, debit notes, and returns into the system, monitoring their progress until issuance as directed by management.
Requirements and Qualifications

To succeed in this role, you will need:

  • A strong ability to multitask and work in a fast-paced environment.
  • Excellent communication and problem-solving skills.
  • Accuracy and attention to detail when processing orders.
  • A willingness to learn and adapt to new processes and systems.
Estimated Salary Range

The estimated salary range for this position is $60,000 - $80,000 per year, depending on experience.

About Sealed Air Corporation

Sealed Air Corporation is committed to attracting, selecting, and developing talent that reflects the diversity of the communities and customers we serve. We take pride in our selection process to identify, infuse, and grow talent to align with our culture, values, and norms. The company prioritizes talent development, fostering a culture of continuous growth and career progression.



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