Account Manager

hace 2 meses

Monterrey, Nuevo León, México TD SYNNEX A tiempo completo

About the Role:

We are seeking a highly skilled Account Manager to join our team at TD SYNNEX. As an Account Manager, you will be responsible for managing and developing face-to-face customer relationships with key decision makers. Your primary goal will be to maximize associated lines of revenue, profit, and potential lines of business.

Key Responsibilities:

  • Develop strategic plans to drive growth and execute against current business.
  • Identify and exploit incremental business opportunities through excellent customer relationships.
  • Coordinate the engagement of internal resources through strong leadership and relationships with internal sales, sales operations, and specialist Business Units (SBU's).
  • Deliver value to customers while maintaining expected levels of margin return against balanced product mix.
  • Identify customer needs and problems and look to resolve or escalate to the relevant business units.
  • Gather customer insights through profiling and analyzing the account set, creating and taking actions to maximize opportunities.
  • Ensure timely and accurate completion of essential reporting, profiling, and general administration within TD SYNNEX systems, including CRM.
  • Drive usage of TD SYNNEX's e-commerce tool (InTouch) by effectively promoting its benefits with customers.
  • Maintain and improve customer Service Level Agreements.
  • Develop a clear understanding of TD SYNNEX's working practices and business objectives to drive customer engagement.

Requirements:

  • >1 to 3 Years of relevant work experience.

What We Offer:

  • Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
  • Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
  • Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
  • Diversity, Equity & Inclusion: It's not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
  • Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
  • Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.

TD SYNNEX is an Equal Opportunity Employer:

TD SYNNEX is committed to the full inclusion of all qualified individuals. As part of this commitment, TD SYNNEX will ensure that persons with disabilities are provided reasonable accommodations. If a reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact your recruiter.

At TD SYNNEX, we embody our shared values of Collaboration, Accountability, Integrity, Excellence, and Inclusion. Our organization strives to provide a diverse and inclusive environment for all our colleagues, company, and community.

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