IT Intern: Technical Support Specialist
hace 2 semanas
We are seeking an IT Intern to join our team as a Technical Support Specialist. In this role, you will be responsible for providing technical assistance and support to users with various issues related to our system.
Key Responsibilities:- Administer and resolve user incidents and new requests in our ticket system.
- Create reports and perform data analysis to identify trends and areas for improvement.
- Install and configure equipment on the network with a custom operating system image.
- Configure user profiles on equipment and perform software inventory.
- Manage printer and scanner installations and configurations.
- Monitor and respond to antivirus ePO console and DHCP server (QIP) alerts.
- Participate in local and corporate IT projects and execute tasks assigned by your supervisor.
- Active student enrolled in Computer Systems, Telematics or related fields.
- Bilingual skills, English proficiency is required.
- Basic knowledge of Windows 10 and 11.
- Familiarity with cable management and proactive approach.
Continental develops innovative technologies and services for sustainable and connected mobility. Our company offers safe, efficient, intelligent and affordable solutions for vehicles, machines, traffic and transportation. With over 190,000 employees across 58 countries, we strive to make a positive impact on people's lives.
As a leading automotive supplier, we offer a wide range of products and services, from passive safety and brake systems to motion control and display technologies. We also provide intelligent information and communication technology for fleet operators and commercial vehicle manufacturers.
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