IT Delivery Support Specialist
hace 17 horas
Job Summary
We are seeking a skilled IT Delivery Support Specialist to join our team at Emerson. As a key member of our IT department, you will be responsible for delivering high-quality IT services to our employees.
Key Responsibilities
- Plan and administer IT services to ensure optimal support for end-users.
- Provide information and assist the IT Service Delivery Supervisor as needed.
- Enforce Emerson policies regarding IT management, security, standards, and procedures.
- Assist users with business proposal generation, adhering to our standards and policies.
- Support and maintain the IT Infrastructure security standards, ensuring compliance with the Emerson security policy.
- Maintain relevant IT documentation and ensure it is up-to-date.
- Support and maintain the IT Infrastructure systems and data access in collaboration with the Service Desk.
- Support and maintain the IT Infrastructure backup and recovery, including Disaster Recovery Planning.
- Support and maintain the IT Infrastructure asset management, including Hardware lifecycle management and SW licensing.
- Support the appropriate level of service for a centrally provided and maintained IT Infrastructure for servers, clients, printers, and other standardized peripherals.
Requirements
- College/University degree in a related field or equivalent experience.
- 0-3 years' experience within a general IT environment.
- Skills/Knowhow:
- VMware ESXi / VCenter knowledge.
- Windows Server 2008/2012/2016.
- Cisco networking knowledge.
- CITRIX; MS Remote Access.
- Active Directory, GPO & policy design and support.
- Security & Compliance tools (e.g. Ivanti/LanDesk, WSUS, Symantec, FireEye).
- IP networking administration and services including DNS, DHCP.
Additional Requirements
- Availability to travel in the designated area/country.
- Flexible towards working hours for maintenance activities.
Language
English.
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