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Senior Cloud Engagement Manager

hace 1 mes


Ciudad de México, Ciudad de México Amazon Web Services Mexico S. de R.L. de C.V. A tiempo completo
About the Role

We are seeking a highly skilled Senior Engagement Manager to join our Amazon Web Services (AWS) Professional Services team in Mexico. As a Senior Engagement Manager, you will be responsible for leading internal AWS, external partners, and customer teams to deliver AWS cloud products and services that enable our customers to realize their business outcomes.

Responsibilities
  • Collaborate with AWS field sales, pre-sales, training, and support teams to understand customer needs and develop customer outcomes.
  • Plan, organize, and manage all phases of the project lifecycle to ensure successful delivery.
  • Manage engagement goals and lead teams to achieve customers' business outcomes by managing issues, risks, decisions, dependencies, and action items.
  • Work with stakeholders and AWS sales teams to amend the contractual scope, financials, and expected timelines.
  • Ability to take ownership, work under pressure, stay within budget, and meet deadlines.
  • Hold internal and external teams accountable, redirect when needed, and manage customer expectations throughout engagements.
  • Works effectively in a dynamic environment with changing priorities and able to take proactive steps to ensure teams meet or exceed customer expectations.
  • Ability to be self-directed and effective working independently, yet equally comfortable contributing in a global team environment.
  • Results-oriented, prioritizes work activities, plans and stays organized in order to meet commitments.
About the Team

Our team is dedicated to supporting new members and fostering an inclusive and diverse work environment. We have a broad mix of experience levels and tenures, and we're building an environment that celebrates knowledge sharing and mentorship.

What We Offer
  • A comprehensive learning and mentorship program to support your career growth.
  • A flexible work environment to help you balance your work and personal life.
  • A competitive salary and benefits package.
  • The opportunity to work with a global team and contribute to the success of Amazon Web Services.
Requirements
  • MBA or Master's degree in a management, technical or engineering field.
  • Expertise in project management and agile best practices across large and complex engagements.
  • Managed technical projects consisting of 8 or more people totaling over $1,000,000 budget.
  • Experience collaborating with systems integrators and third parties during delivery.
  • Experience in cloud transformation programs and initiatives.
  • Has presented to C-level executives and/or senior leadership teams.
  • Understanding of technology principles and services including infrastructure, business applications, data management, security, application platforms, and consumer-facing technology.
  • Active project management certification.
  • AWS Experience and Certifications.