Market Onboarding Expert

hace 1 semana


Ciudad de México, Ciudad de México Nasdaq A tiempo completo
Job Overview

We are seeking a skilled Market Onboarding Expert to join our team at Nasdaq. As a key member of our onboarding team, you will be responsible for ensuring seamless integration and data testing for new and existing customers.

About the Role

The ideal candidate will have extensive experience in capital markets, UNIX, and customer management. You will work closely with internal stakeholders, sales, support, and development teams to ensure smooth onboarding for all new clients.

Key Responsibilities
  • Conduct regular meetings with customers from post-sales to go live.
  • Establish strong relationships with key stakeholders to ensure customer satisfaction and retention.
  • Prepare and deliver tailored project plans to customers.
  • Comprehend and explain Nasdaq Data Specifications to customers.
  • Draft change requests to meet client requirements.
Implementation
  • Assist customers in data mapping and exchange-specific queries.
  • Perform data quality tests on customer data and resolve issues.
  • Set up application configurations as per customer requirements and data quality.
  • Prepare customer sign-off documents and perform go-live activities.
  • Implement changes according to change request documents and perform necessary testing.
Requirements
  • In-depth expertise in Capital markets, UNIX, and Customer Management.
  • At least three years of experience in the Capital Markets domain with exposure to multiple products like Equities, Futures, Options, etc.
  • At least three years of experience working on Unix/Linux commands from basic to advanced.
  • Understanding of OTC markets like Forex, Interest Rates Swaps, Fixed Income, etc.
  • Understanding of trading protocols like FIX, etc.
  • Prior experience working on version control tools like GIT.
  • Understanding of regular expressions.
  • Ability to communicate clearly and professionally at all levels.
  • Ability to work in a fast-paced environment and meet tight deadlines.
  • Outstanding customer management and negotiation skills.
What We Offer

Nasdaq is committed to providing a competitive salary range of $120,000 - $160,000 per year, depending on experience.

Additionally, we offer a comprehensive benefits package, including health insurance, retirement savings plan, and paid time off.

We are an equal opportunity employer and welcome applications from qualified candidates regardless of age, color, disability, national origin, ancestry, race, religion, gender, sexual orientation, gender identity, and/or expression, veteran status, genetic information, or any other protected characteristic.



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