Customer Service Professional

hace 3 días


Guadalajara, Jalisco, México Ntt Data A tiempo completo

We are seeking a skilled Customer Service Professional to join our team in Guadalajara, Jalisco, Mexico. This role requires working 45 hours per week and includes afternoon/night shifts. Advanced English language skills and at least six months of customer service experience are necessary.

About the Role

This position involves general L1 support, answering technical calls, documenting incidents, and applying diagnostic techniques to identify problems. As a key member of our team, you will be responsible for delivering exceptional customer experiences and resolving complex technical issues.

Requirements
  • Advanced English language skills
  • At least six months of customer service experience
  • Ability to work 45 hours per week
  • Flexibility to work afternoon/night shifts
What We Offer

We offer a competitive salary, comprehensive benefits package, and opportunities for growth and professional development. Our company values diversity and inclusion and is an equal opportunity employer.

Estimated Salary: $35,000 - $55,000 Per Year

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