Technology Consultant
hace 1 día
About the Role
We are seeking a highly skilled Technology Consultant to join our team at SAP. As a Technology Consultant, you will play a key role in helping our customers succeed in their digital transformation journeys.
Key Responsibilities
- Assess technical and functional issues and develop system solutions for the deployment and ongoing support of Ariba cloud and on-premise based products and solutions.
- Act as a Subject Matter Expert (SME) in analyzing, designing, and understanding system architecture, functionality, and customizations required.
- Assess customer's SAP Ariba solutions (Sourcing, SAP Ariba Procure-to-Pay, and SAP Business Network) and assist in system configuration.
- Provide expert functional and technical support (L2 & L3) across SAP Ariba cloud.
- Design custom solutions for integrating Ariba with multiple customer's ERP/legacy systems.
- Manage technical performance expectations.
- Plan and manage multiple customer projects and handle customer expectations effectively and efficiently.
- Detailed planning of process implementation.
- Define detailed blueprint for development requirements.
- Be an advisor to customers throughout the engagement.
- Lead resolution of escalations.
- Support system optimization and performance.
- Take project manager responsibility as required across one or more customer engagements.
Customer/Partner Interactions
External:
- Acts on customer sub-team lead and project manager level.
- Ability to develop/expand SAP business on customer site.
- Active offering of services.
Internal:
- Demonstrates effective management of escalations.
- Support pre-sales activities.
About SAP
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.
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