Information Release Management Coordinator

hace 1 semana


Xico, México Citi A tiempo completo
About the Role

We are seeking an experienced Information Release Management Coordinator to join our team at Citi. This is a full-time position that requires strong analytical and problem-solving skills, as well as excellent communication and interpersonal abilities.

Key Responsibilities:

  • Analyze and assess potential risks and issues related to projects and maintenance registered in the release.
  • Examine possible collisions and determine potential risks associated with the release.
  • Escalate critical cases to high-level personnel.
  • Analyze information provided by Release Managers from various business lines regarding projects, incidents, and maintenance.
  • Track releases within control towers on weekend release windows each month.
  • Develop a portfolio of Release Management projects.
  • Review and control releases of changes within the release window.
  • Generate material and training for the Release Management process.
  • Prepare, upon request, release reports for projects and maintenance.
  • Prepare, upon request, a report listing implemented changes.
  • Execute analysis processes for the area's information.

Requirements:

  • Strong communication skills.
  • Able to influence and build relationships with their team or colleagues from other areas or businesses.
  • High level of analytical and problem-solving skills.
  • Able to resolve conflict or urgent situations within required times.
  • Experience working with remote teams.

Education and Certifications:

  • Degree in Engineering or related field such as Systems or Administration.
  • Certifications related to Office tools are preferred.

Technical Skills:

  • English (80%).
  • Microsoft Office (Excel, PowerPoint, Word, Access).
  • Knowledge of project management and tools (PTS, Jira, Confluence desirable).

Company Overview:

Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Estimated Salary: $65,000 - $85,000 per year, depending on experience and qualifications.



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