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Digital Experience Manager

hace 1 mes


Monterrey, Nuevo León, México Gm Financial A tiempo completo
About GM Financial

GM Financial International Operations is a leading provider of wholesale and retail automotive financing products to dealers and their customers in Latin America and China. Our strength lies in tailoring our products to meet unique dealer needs, consumer preferences, and national requirements in local markets.

We are seeking an experienced Digital Product Owner to join our team. This role will be responsible for delivering best-in-class consumer and dealer experiences for GMF products, platforms, or enabling services, collaborating with internal cross-functional teams, vendors, and partners.

Responsibilities
  1. Work with business stakeholders to understand business requirements and author user stories and acceptance criteria for the product/platform backlog.
  2. Execute plans that assess internal and external resource requirements, technology needs, interdependencies, and timelines.
  3. Contribute to the best roadmap definition to accommodate operational needs from an IO perspective, focusing on target operating models and operational efficiencies.
  4. Identify the specific value/benefit desired by customers from a solution in addition to the value/benefits the enterprise requires in return (ROI).
  5. Engage directly with customers throughout the product life cycle to ensure that customer's needs are built into product strategy from the start and remain reflected in released solutions as the customer's needs change over time.
Requirements
  • Bachelor's degree in Finance, Engineering, or Economics.
  • Fluent in English, Spanish, and/or Portuguese.
  • Knowledge and experience of vehicle retail and insurance finance, open finance, digital payments, and customer validation initiatives.
  • Knowledge of standard Project Management, Business Process Management, and Quality Assurance methodology and practices.
  • Proven expertise in Agile Framework and Scrum Methodologies.
  • Effective written and verbal presentation skills with an ability to communicate well with IO leadership.
Compensation Package

The estimated annual salary for this role is $90,000 - $110,000 based on industry standards and market conditions. The company offers a comprehensive benefits package, including health insurance, retirement savings plan, paid time off, and professional development opportunities.