Customer Quality Manager Latam
hace 4 semanas
Customer Quality Manager Latam
About the Role:As a key member of the BD Pharmaceutical Systems team, the Customer Quality Manager, LATAM will be responsible for directing all quality management activities for assigned regional account customers in Latin America.
Key Responsibilities:- Negotiate and approve quality agreements and customer specifications, ensuring alignment with BD's global quality standards.
- Manage customer complaints and escalations, providing timely solutions to mitigate product quality issues.
- Facilitate customer audits, ensuring seamless interactions with regional leaders and WW quality counterparts.
- Develop and maintain strong relationships with Latin America business directors, account managers, and WW quality counterparts to integrate international quality and compliance initiatives.
- Ensure compliance with all relevant global regulations and customer expectations, driving product safety and quality.
- Bachelor's degree in science, engineering, or a relevant discipline.
- Experience in the pharmaceutical industry, with a strong background in quality assurance and compliance.
- Excellent communication and problem-solving skills, with the ability to navigate complex situations.
- Strong technical expertise, with knowledge of pharmaceutical regulations and industry standards.
BD is a leading global medical technology company dedicated to advancing the world of health. With a presence in virtually every country, we're committed to improving medical discovery, diagnostics, and the delivery of care.
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