Senior Salesforce Solutions Consultant

hace 6 días

Zapopan, Jalisco, México Hyperscayle A tiempo completo

About Us: Hyperscayle is a revenue growth advisory and implementation firm. We help companies scale by streamlining how marketing and sales work together across the lead-to-cash lifecycle. We implement best-in-class marketing automation and CRM systems and offer strategic advice to make processes better so that people across teams can measure and improve how they impact revenue. We have expertise in a wide range of marketing and sales technologies, including all parts of the Salesforce and HubSpot ecosystems, Openprise, and Marketo.

Job Summary: We are in search of an experienced Senior Salesforce Solutions Consultant who will be a trusted advisor to our clients. They focus their talents on implementing best-in-class sales and marketing systems, as well as helping our clients improve their business process.

Key Responsibilities:

  • Support clients by driving solutions with the greater business goals in mind
  • Daily administration and support of client Marketing or CRM database including but not limited to managing multiple user setups, profiles, and roles, customization of objects, fields, record types, page layouts, and validations
  • Work with Leadership, Operations, Sales, Marketing, and the end-users to create and manage complex automations
  • Develop and create customized reports and dashboards dependent upon clients' needs and business objectives
  • Stay current of new features and functionality to provide recommendations for process improvements
  • Keep system users informed about system functionality and enhancements
  • Provide technical support to system users
  • Log identified system problems and track progress through resolution
  • Create and maintain documentation on processes, policies, system configuration and help related materials for users

Requirements:
  • College degree or equivalent work/technical experience
  • 5+ years experience in Salesforce
  • 2+ years experience working directly with business stakeholders to achieve results
  • Salesforce Specialist certification - Salesforce Service Cloud
  • Understanding of relational databases and data integration tools
  • Ability to mentor, train, and develop others in a team environment
  • Excellent communication and analytical skills
  • Close attention to detail
  • Ability to work independently, as well as part of a team, on multiple projects
  • Understanding of Sales and Marketing workflows and business process
  • Understanding of marketing automation
  • Ability and willingness to learn new technologies and continually expand skills

What We Offer:
  • Access to private medical insurance through MetLife
  • Life insurance policy via Sura Seguros
  • 30-day Christmas bonus and a monthly technology stipend
  • Contribution of 8% of the employee's salary to a savings fund
  • Vacations according to federal law
  • Flexible time off policy that allows you to manage your schedule and rest and recharge when you need to
  • Family-friendly benefits, including 16 weeks off for Maternity leave, 8 weeks off for non-birthing parent leave, and employer-paid short-term and long-term disability
  • Support on individual development through certifications, continued learning, conferences, and more

Why Hyperscayle? We are committed to creating an inclusive environment for our team. If you have a special need that requires accommodation, please let your recruiter know. Hyperscayle fosters both personal and professional growth. We offer a competitive salary set according to your experience. For our Mexico team members, we provide major health and life insurance plans with the option to enroll in our competitive medical check-up and car insurance policies. Hyperscayle has additional generous benefit offerings including employer contributions to savings fund, a 30-day Christmas bonus, flexible time off, and an extended maternity/paternity leave. We value diversity, inclusivity, and supporting our employees so they can enjoy all aspects of life.

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