Client Experience Team Lead
hace 3 semanas
S&P Global, Inc. is seeking a skilled Client Experience Team Lead to join our team in Mexico City.
The ideal candidate will have strong communication skills and experience in financial services, preferably in a client-facing support role.
The salary for this position is approximately $60,000-$80,000 per year, depending on qualifications and experience.
Job Description:
We provide iconic and innovative index solutions backed by unparalleled expertise across the asset-class spectrum.
As a Client Service specialist, you will work collaboratively with a wide cross-section of teams within S&P DJI including index production, sales, product management, marketing, and technology.
Your responsibilities will include working directly with clients via phone and email, responding to inquiries, working with subject matter experts on complex queries, and troubleshooting client issues.
You will also be responsible for drawing insights from client interactions and communicating them effectively to appropriate internal teams.
Required Skills and Qualifications:
- Bachelor's degree in Finance, Economics, or related field
- Proven proficiency in English
- Experience in financial services, preferably in a client-facing support role
- Demonstrable experience using Excel
- An independent self-starter with strong writing skills
- Flexibility to modify regular shifts based on needs of coverage
Benefits:
- Health & wellness programs
- Flexible downtime
- Continuous learning opportunities
- Investment in your future through competitive pay and retirement planning
- Family-friendly perks
About Us:
S&P Global, Inc. is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law.
-
Client Experience Team Lead
hace 3 semanas
Ciudad de México, Ciudad de México S&P Global, Inc. A tiempo completoAbout the RoleThis is a dynamic opportunity to join our Client Services team as a Client Experience Team Lead in Mexico City.
-
Customer Support Team Lead
hace 1 mes
Ciudad de México, Ciudad de México Cozymeal A tiempo completoWe are seeking a highly experienced Customer Support Team Lead to join our team at Cozymeal. In this role, you will be responsible for leading a team of customer support associates and ensuring that all customer inquiries are handled efficiently and effectively.About the RoleThis is an exciting opportunity to join a fast-paced and dynamic operations team...
-
Engineering Team Lead
hace 4 semanas
Ciudad de México, Ciudad de México Crunchyroll A tiempo completoWe are seeking an experienced Engineering Manager to lead our Mobile Video Players team at Crunchyroll.About the RoleAs a key member of our engineering leadership team, you will be responsible for leading a team of skilled engineers in the development of our mobile video playback experience. You will oversee the design, implementation, and delivery of...
-
DevOps Team Lead
hace 1 mes
Ciudad de México, Ciudad de México Cisco A tiempo completoThe Cisco DevOps team plays a vital role in ensuring business continuity and enhancing the productivity of developers. Our mission is to establish and maintain secure and efficient systems for managing infrastructure and accounts controlling access to organizational resources.We are seeking an experienced Lead Engineer to spearhead our newly formed team. As...
-
Pharmacovigilance Team Lead
hace 4 semanas
Ciudad de México, Ciudad de México Novo Nordisk AS A tiempo completoAbout the PositionWe are seeking a highly skilled Pharmacovigilance Team Lead to join our team at Novo Nordisk A/S in Mexico. This is a unique opportunity to lead a team responsible for ensuring the safety of our medicines and driving regulatory compliance.Key ResponsibilitiesDevelop and implement global strategies for pharmacovigilance, culture, engagement,...
-
Ecommerce Team Lead
hace 3 semanas
Ciudad de México, Ciudad de México Travel + Leisure Co A tiempo completoWe Put the World on VacationAt Travel + Leisure Co., our mission is simple: to put the world on vacation. As an Ecommerce Team Lead, you will be shaping the future of the travel industry by creating new possibilities for travelers.Our company's core value lies in delivering exceptional experiences for millions of travelers worldwide. In this role, you will...
-
Luxury Sales Team Lead
hace 4 semanas
Ciudad de México, Ciudad de México Tiffany & Co. A tiempo completoJob SummaryTiffany & Co. is seeking a highly skilled Luxury Sales Team Lead to join our team. As a Luxury Sales Team Lead, you will play a key role in supporting the Director in leading, developing and supporting the sales, operations and security team members to meet and/or exceed commercial targets and elevate the Tiffany store experience.About the...
-
Account Team Lead
hace 5 días
Ciudad de México, Ciudad de México Edelman A tiempo completoJob Overview:The Account Team Lead at Edelman plays a pivotal role in driving project success and delivering exceptional client experiences. This key position involves overseeing large projects, leading small teams, and fostering strong relationships with clients.About the Role:We are seeking an experienced professional to join our team as an Account Team...
-
Software Engineering Team Lead
hace 4 semanas
Ciudad de México, Ciudad de México Capital One A tiempo completoTransformative Leadership OpportunityWe are seeking an exceptional Software Engineering Team Lead to drive innovation and excellence in our Mexico-based technology team. As a key member of our leadership team, you will be responsible for leading a portfolio of diverse technology projects and guiding a team of skilled developers.Key Responsibilities:Lead the...
-
Senior Team Performance Lead
hace 1 mes
Ciudad de México, Ciudad de México Wipro Limited A tiempo completoThis is an exciting opportunity to join Wipro Limited as a Senior Team Performance Lead, where you will play a key role in driving team performance and execution. The successful candidate will have strong project management skills, industry knowledge, and the ability to interact effectively with stakeholders.The ideal candidate will be responsible for...
-
Data Management Team Lead
hace 6 días
Ciudad de México, Ciudad de México Syneos Health, Inc. A tiempo completoAbout Syneos HealthSyneos Health is a leading provider of biopharmaceutical solutions. Our focus is on accelerating customer success through unique clinical, medical affairs, and commercial insights.Job SummaryWe are seeking an experienced Data Management Team Lead to join our team. As a key member of our team, you will be responsible for leading data...
-
Software Development Team Lead
hace 5 días
Ciudad de México, Ciudad de México Valce Talent Solutions A tiempo completoValce Talent Solutions is a talent solutions company based in Mexico, seeking an experienced Software Development Team Lead to lead our team of skilled software developers. The successful candidate will have a deep understanding of Java and its applications in Microservices development using Spring Boot, JPA, and Rest Services.We are looking for someone with...
-
Software Engineering Team Lead
hace 6 días
Ciudad de México, Ciudad de México Capital One A tiempo completoCapital One is a leading financial institution seeking a seasoned Full Stack Developer to lead our technology team in Mexico. As a Lead Software Engineer- Full Stack, you will be responsible for pioneering innovative solutions that meet regulatory needs.About the Role:The ideal candidate will have intermediate-advanced English fluency and at least 4 years of...
-
Software Engineering Team Lead
hace 3 semanas
Ciudad de México, Ciudad de México Zillow Group, Inc. A tiempo completoAbout the CompanyZillow Group, Inc. is a leading real estate technology company that is reimagining the home buying and selling experience.Job DescriptionWe are seeking an experienced Software Engineering Team Lead to join our team in Mexico City, Mexico. As a Senior Backend Software Development Engineer, you will lead the delivery and ongoing support of...
-
Hotel Operations Team Lead
hace 4 semanas
Ciudad de México, Ciudad de México Marriott International, Inc A tiempo completoJob SummaryAs a Hotel Operations Team Lead at Marriott International, Inc., you will play a critical role in ensuring the smooth operation of our hotel. This includes inspecting staff grooming and attire, communicating with guests and employees, and monitoring dining rooms for seating availability and guest satisfaction.Key Responsibilities:Complete work...
-
Senior IT Deployment Manager
hace 3 semanas
Ciudad de México, Ciudad de México Dabahn Client A tiempo completoSeeking a seasoned Senior IT Deployment Manager to lead the project management of an IT system deployment across multiple locations in Mexico and the Caribbean.This is a 6-month contract role, with the potential for extension.The ideal candidate will have strong project management skills and experience in the logistics and transportation sector.You will be...
-
Senior Electronics Team Lead
hace 1 mes
Ciudad de México, Ciudad de México Watlow Electric Manufacturing, Inc. A tiempo completoWatlow Electric Manufacturing, Inc.We are a global leader in technology and manufacturing, providing world-class engineering expertise through innovative thermal products and systems. Our mission is to enrich the lives of people everywhere by making a positive impact every day.Position SummaryThis role involves leading, motivating, and unifying the...
-
Technical Team Lead
hace 2 semanas
Ciudad de México, Ciudad de México Capital One A tiempo completoSoftware Engineering Position at Capital OneWe're seeking a dedicated Software Engineering Leader to join our team in Mexico. This role offers an exceptional opportunity to apply your technical expertise and lead project initiatives.About the Opportunity:Develop and execute technical strategies to drive business success.Collaborate with engineers to design...
-
Culinary Team Lead
hace 2 semanas
Ciudad de México, Ciudad de México Marriott International, Inc A tiempo completoAbout the RoleWe are seeking a highly skilled Culinary Team Lead to join our team at Marriott International, Inc. This is a full-time position that requires supervising and coordinating activities of cooks and kitchen staff.
-
CX Team Lead for French Market Expansion
hace 1 semana
Ciudad de México, Ciudad de México Factorial HR A tiempo completoWe are seeking a seasoned CX professional to spearhead our French Customer Experience team. As a Team Lead, you will report directly to the Manager of Customer Experience France and collaborate with Area Managers to drive customer satisfaction across all touchpoints.This role requires a strategic thinker who can develop and implement innovative strategies to...