Global Repair Operations Manager, Latin America
hace 2 semanas
About Us
Dyson is a pioneering technology enterprise that tackles the world's toughest problems with innovative solutions. As we continue to expand globally, we're seeking a seasoned professional to lead our post-sales support team in Latin America.
Job Description:
We're looking for a dynamic and experienced manager to oversee our repair operations across Latin America. This role requires strong leadership skills, a solid background in distribution and supply chain management, and the ability to drive seamless communication between teams.
Key Responsibilities:
- Collaborate with leadership teams to establish best practices at service and repair locations.
- Support regional growth strategies and ensure key performance indicators are met.
- Achieve or surpass targets for after-sales, including P&L performance, promoter scores, and service efficiencies.
- Develop operational strategies for the after-sales area (spare parts, engineering, returns, and service centers) to provide preventive and corrective solutions.
- Work with legal teams to ensure compliance requirements are met within the region.
- Implement necessary infrastructure to meet customer demand with required quality and efficiency.
- Coordinate projects focused on customer satisfaction indices to retain and enhance customer loyalty.
- Offer recommendations and lead action plans to enhance customer service and operational effectiveness.
Requirements:
- Bachelor's Degree required.
- 5+ years of customer service experience required.
- Supply chain and repair facilities experience required.
- Experience analyzing and delivering regular KPI reporting.
- Strong presentation skills required.
- Multi-lingual; written, verbal, and interpersonal communication skills needed.
- High level of computer literacy, including intermediate-level experience with Microsoft Office.
- Self-motivator with strong ability to work independently/remote required.
- High level of customer service orientation required—a desire to help or serve others, to identify and meet their needs.
Compensation: $85,000 - $110,000 per annum, depending on experience, plus benefits.
-
Latin America Programs Manager
hace 3 semanas
Ciudad de México, Ciudad de México Servicios Comerciales Amazon Mexico S. de R.L. de C.V. A tiempo completoAbout the RoleServicios Comerciales Amazon Mexico S. de R.L. de C.V. is currently seeking an experienced Program Manager to lead Seller Experience processes, products, and operations in Latin America.This role will suit someone with strong analytical abilities, relationship-building skills, and superb project management capabilities.
-
Ciudad de México, Ciudad de México Tiktok A tiempo completoJob Summary: TikTok seeks a skilled employment lawyer to develop and implement strategic employment law plans for its Latin America operations, advising on various matters including hiring, leaves, compensation, terminations, and other organizational issues.About the Company: As a leading short-form mobile video platform, TikTok inspires creativity and...
-
Latin America Operations Manager
hace 3 semanas
Ciudad de México, Ciudad de México Servicios Comerciales Amazon Mexico S. de R.L. de C.V. - D44 A tiempo completoServicios Comerciales Amazon Mexico S. de R.L. de C.V. - D44 is looking for a skilled Senior LATAM Process Engineer to join our team.About the RoleThis position requires strong leadership, deep customer focus, and exceptional project management skills. The ideal candidate will have 7+ years of general experience, +5 years of experience leading...
-
Latin America HR Services Manager
hace 3 semanas
Ciudad de México, Ciudad de México WTW A tiempo completoHR Services Manager OverviewThe Regional HR Services Manager for Latin America will be responsible for delivering HR Services to the region, ensuring a positive and constructive business, colleague, and manager experience. Key responsibilities include managing HR Services, overseeing employee lifecycle administration, and developing strong working...
-
Sensory Experience Manager
hace 2 días
Ciudad de México, Ciudad de México Givaudan A tiempo completoAt Givaudan, we're passionate about creating delightful taste and scent experiences that touch people's lives. As a Sensory Experience Manager in our Latin America team, you'll play a key role in shaping the future of our industry.We're looking for someone with a competitive edge to identify growth opportunities and product needs for Taste Sweets in Latin...
-
Senior Account Manager
hace 3 semanas
Ciudad de México, Ciudad de México Broadsign A tiempo completoAt Broadsign, we're looking for a skilled Senior Account Manager to lead our sales efforts in Latin America.About the Role:We're seeking a highly motivated and experienced Senior Account Manager to join our Sales team in Latin America. As a Senior Account Manager, you will be responsible for maintaining and growing our relationships with our enterprise Out...
-
Global Financial Operations Manager
hace 3 semanas
Ciudad de México, Ciudad de México Discova A tiempo completoJob OverviewWe are seeking a highly skilled Global Financial Operations Manager to lead our regional finance function in Latin America and the Caribbean. This is an exciting opportunity for a seasoned finance professional to join our team at Discova and drive business growth through strategic financial planning and management.About the RoleSalary: $80,000 -...
-
Latin America Reinsurance Risk Management Lead
hace 2 días
Ciudad de México, Ciudad de México Crossell A tiempo completoAbout the RoleSwiss Re, a leading global reinsurance company, is seeking an experienced professional to lead its Risk Management team in Latin America. As the Head of Risk Management for Latin America Reinsurance, you will play a critical role in shaping the company's risk management strategy and ensuring the profitability of Swiss Re's operations in the...
-
Senior Human Resources Manager
hace 4 semanas
Ciudad de México, Ciudad de México Linkeazi A tiempo completoOverviewToneluck, a leading global company founded in 1976, has expanded its operations to five manufacturing plants across China and Mexico. The company consists of five business divisions, with a strong presence in the automotive switches industry.About the RoleWe are seeking an experienced Senior Human Resources Manager - Latin America to join our team in...
-
Latin America Risk Consulting Manager
hace 3 semanas
Ciudad de México, Ciudad de México Aon A tiempo completoAon is seeking an experienced risk consultant to lead our Latin America operations. This is a unique opportunity to shape decisions for the better and protect the lives of people around the world.We are united through trust as one inclusive, diverse team, passionate about helping our colleagues and clients succeed.As a senior risk consultant, you will be...
-
Latin America Finance Operations Leader
hace 4 semanas
Ciudad de México, Ciudad de México Servicios Comerciales Amazon Mexico S. de R.L. de C.V. A tiempo completoWe are looking for a seasoned finance professional to join our team as a Latin America Finance Operations Leader. As a key member of our leadership team, you will be responsible for driving financial excellence and operational efficiency across our Latin American operations.About the RoleAs a Finance Business Partner for Marketplace International Sales in...
-
Latin America Customs Compliance Expert
hace 4 semanas
Ciudad de México, Ciudad de México Levi Strauss & Co A tiempo completoAbout the RoleWe are seeking an experienced Latin America Customs Compliance Expert to join our team in Mexico. As a key member of our compliance team, you will be responsible for ensuring that our import/export operations in Latin America comply with customs regulations.
-
Latin America Business Development Manager
hace 4 semanas
Ciudad de México, Ciudad de México Global Talent A tiempo completoAbout Global TalentGlobal Talent is an international group operating in over 100 countries across various sectors, including investment, technology, real estate, infrastructure, market intelligence, and pet services.To learn more about our company, please visit our website.Job DescriptionThis role offers the opportunity to grow professionally, connect with...
-
Ciudad de México, Ciudad de México Crossell A tiempo completoJob OverviewWe are seeking a seasoned Senior Technical Accounting Operations Manager to lead our Technical Accounting team in Latin America. As a key member of our management team, you will be responsible for ensuring the effective delivery of technical accounting services to our clients. Your expertise and leadership skills will be instrumental in driving...
-
Sales Director for Latin America
hace 4 semanas
Ciudad de México, Ciudad de México S&P Global, Inc. A tiempo completoAbout the RoleAt S&P Global Ratings, we're seeking an experienced sales professional to join our team as a Sales Director for Latin America.The successful candidate will be responsible for building and maintaining relationships with key clients in Mexico, Central America, and the Caribbean, with a focus on expanding our portfolio and driving revenue...
-
Digital Operations Lead for Latin America
hace 3 semanas
Ciudad de México, Ciudad de México Nike A tiempo completoNike is a growth company that looks to the future. We are seeking a Digital Operations Lead for Latin America to join our team.The successful candidate will be responsible for driving seasonal operations for Nike Direct Digital Commerce channels in LATAM, ensuring timely product assortment readiness and high-quality platform operation.As a key member of our...
-
Senior Marketing Director, Latin America
hace 3 semanas
Ciudad de México, Ciudad de México Paramount Global A tiempo completoJob DescriptionWe are seeking a highly experienced Senior Marketing Director to lead our marketing efforts in Latin America. This role will be responsible for developing and executing strategic marketing plans to drive business growth and enhance brand awareness.About the RoleThis is an exceptional opportunity for a seasoned marketing professional to join...
-
Latin America Channel Development Manager
hace 2 días
Ciudad de México, Ciudad de México Geotab A tiempo completoAbout the Role">Geotab, a global leader in IoT and connected transportation, is seeking an experienced Latin America Channel Development Manager to join our team. This role is responsible for driving revenue growth and unit sales across multiple channel partners in Latin America.">About the Team">We are a company of diverse and talented individuals who work...
-
Ciudad de México, Ciudad de México Servicios Comerciales Amazon Mexico S. de R.L. de C.V. A tiempo completoWe're seeking a highly skilled and experienced Financial Operations Leader to join our team in Latin America. This is a unique opportunity to make a significant impact on our company's financial performance and contribute to our growth strategy.About the RoleAs a Financial Operations Leader, you will be responsible for providing financial guidance and...
-
Latin America Democracy Program Manager
hace 4 semanas
Ciudad de México, Ciudad de México Open Society Foundations A tiempo completoAbout Open Society FoundationsOpen Society Foundations is a dynamic and diverse organization committed to creating a more just and equitable society. We are dedicated to advancing democratic governance, human rights, and social justice around the world.Salary: $80,000 - $100,000 per yearJob DescriptionThe Program Manager will play a critical role in...