SAP ChaRM Senior Analyst
hace 1 día
PepsiCo is seeking a highly skilled SAP ChaRM Senior Analyst to join our team. As a key member of our SAP implementation team, you will be responsible for providing expert-level support and guidance on the use of SAP Solution Manager ChaRM.
Key Responsibilities- Provide ChaRM/Retrofit support and enable approved functionalities for the PGT SAP solution.
- Evaluate and implement technical capabilities of ChaRM, aligning IT Process requirements with ChaRM the tool.
- Ensure compliance to corporate standards and maintain existing operations.
- Provide Change and Transport Management input and knowledge to Release Management, Basis, Security, Upgrade teams and Change owners.
- Communicate to all stakeholders/Change Owners.
- Maintain ChaRM/Retrofit Config.
- Create & update project solution documents (FSDs, diagrams, test plans, etc.).
- Work with ABAP resources to align technical specifications to functional requirements.
- Adhere to PepsiCo's controls, processes and standards.
- Get guidance from global teams for standards and direction.
- Provide outstanding customer service to direct and indirect change owners.
- Bachelor's degree required.
- 1-2 years of SAP Solution Manager ChaRM Experience.
- Deep understanding of Solution Manager ChaRM, Retrofit and Transport Management.
- Strong analytical skills.
- Project Management experience is a plus.
- Provide Change Owner/End User training as required.
- Deep understanding of SAP implementation activities such as configuration, landscape and system planning and security.
- Must have completed at least one full implementation life cycle for SAP Solution Manager ChaRM and Retrofit (i.e.blueprint to sustain).
- Hands-on experience with Change Owner/End User support.
- Demonstrated ability to effectively communicate with all levels of the organization.
- Provides outstanding customer service skills to direct and indirect customers.
- Ability to work flexible hours based on varying business and project requirements.
- Knowledge and experience in following tools, disciplines and processes are nice to have: ITIL tools & processes, Service Now, HP Quality Center, Solution ManagerSolution Documentation.
- Experience in CPG industry preferred.
- Ability to make decisions based on information at hand. Short term and long term impacts of those decisions.
- Communication skills at both technical and non technical level.
- Excellent SAP Basis and Solution Manager Upgrade experience.
- SAP Certificates are a plus.
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