Airport Service Ambassador
hace 3 semanas
About the Role
We are seeking an Airport Service Ambassador to join our team at TUI. As a key member of our airport operations, you will play a vital role in ensuring our guests have a seamless and enjoyable experience from the moment they arrive until their departure.
Key Responsibilities:
- Supporting daily airport operations to coordinate efficient guest flow and service delivery.
- Providing exceptional customer service by resolving enquiries and addressing guest needs promptly and effectively.
- Delivering see-off speeches on buses before guests depart for their resorts, showcasing your interpersonal skills and ability to engage with our guests.
- Promoting the use of our TUI App and being comfortable using it to enhance guest experience and streamline communication.
- Monitoring and celebrating success through regular target updates and guest feedback results, demonstrating your commitment to excellence and continuous improvement.
About Us
At TUI, we value diversity and inclusion, and we strive to create an environment where everyone feels welcome and empowered to shine. If you're passionate about delivering exceptional service and making a difference in people's lives, we'd love to hear from you
What You'll Need
To succeed in this role, you'll need excellent communication and interpersonal skills, a positive attitude, and a willingness to learn and adapt. We're looking for someone who is comfortable working in a fast-paced environment and can think on their feet to resolve any issues that may arise.
Salary Information
The salary for this position is estimated to be around £25,000 - £30,000 per annum, depending on location and experience. This figure is based on industry standards and takes into account the level of responsibility and expertise required for the role.
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