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E-Commerce Specialist

hace 2 meses

Ciudad de México, Ciudad de México Resort Global Network A tiempo completo

We are seeking a highly skilled E-Commerce Specialist to join our team at Resort Global Network in Cancún. As an E-Commerce Specialist, you will be responsible for developing and implementing effective e-commerce growth strategies, optimizing the end-to-end customer journey, and enhancing the overall customer experience.

Key Responsibilities:

  • Develop and implement strategies to increase website traffic and conversions.
  • Manage and update the product catalog, ensuring accurate information and inventory availability.
  • Optimize the user experience on the website, including navigation and checkout process.
  • Analyze key performance metrics to identify areas for improvement.
  • Collaborate with departments to develop digital marketing campaigns.
  • Conduct market research and competitive analysis to identify trends and opportunities.
  • Stay up-to-date with e-commerce trends and propose new initiatives to maintain competitiveness.

Requirements:

  • Bachelor's degree in marketing, business, or related field.
  • E-commerce and marketing experience.
  • Proficiency in English and Spanish.
  • Experience in the hospitality and/or tourism industry is a plus.
  • Excellent analytical and communication skills.
  • Customer orientation and problem-solving abilities.

Resort Global Network is a vibrant hub of innovation in the heart of Cancún, offering unparalleled opportunities in the hospitality and tourism industry. As part of our commitment to our team members' well-being and success, we provide subsidized meals, gym memberships, hospital partnerships, and exciting recreational experiences.

Benefits:

  • Discounts and preferred prices.
  • Flexible hours.
  • Meal service with discount.
  • Free uniforms.

Compensation:

  • Productivity bonus.
  • Punctuality bonus.

Questions to be answered:

  • What level of English do you consider having and why?
  • Do you live in Cancún?

Experience:

  • Customer service: 1 year (Desirable).
  • Sales support: 1 year (Desirable).

Language:

  • English (Desirable).

Workplace:

  • On-site employment.