Quality Manager
hace 2 días
We are seeking a highly skilled Quality Manager to join our 3PM/GTM team in Latin America. As a key member of our team, you will be responsible for ensuring the quality of our products and processes.
Your key responsibilities will include:
- Developing and implementing quality standards and procedures for innovations, promotions, and product changes
- Monitoring and analyzing marketplace and overall product quality data from multiple channels
- Extracting consumer complaints data and trends for the NA market on a monthly basis
- Identifying and driving quality improvements in complaints related to issues with marketing, sales, and supply chain
- Providing careline interface with sourcing units, supply chain, and central functions for customer and consumer alerts
- Initiating activities aimed at managing quality issues with customers and channels, including rejections, complaints, technical support, product handling, and customer waste reduction
- Conducting regular marketplace on-shelf product assessments, analyzing data, and identifying and driving improvement projects
- Working closely with AIB international for scheduling audits on a periodic basis
About You
We are looking for a candidate with:
- At least 6 years of experience in a plant environment with strong exposure to quality, warehousing, 3PM operations, regulatory, and supplier development
- Experience working in a unionized environment is a plus
- Demonstrated ability to deliver large-scale change activities
- Strong influencing and communication skills
- Critical and proactive thinking
- Collaborative and team-orientated mindset
What We Offer
We offer a dynamic and fast-paced work environment, with opportunities for growth and development. You will have the freedom and flexibility to do your job and build your own career. We value your ideas, motivation, and desire to succeed.
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