Senior IT Quality Manager
hace 11 horas
We are seeking an experienced Senior IT Quality Manager to join our team at Citi. The successful candidate will be responsible for managing multiple IT Quality teams or an IT Quality functional area, resolving complex and highly variable issues, and analyzing trends at an organizational level to improve processes.
Key Responsibilities:- Manage Defects across the End to end program working with divisional defect managers
- Coordinate triage meetings for cross division defects, facilitating the understanding and root cause analysis, action items and resolution
- Communicate and report defect metrics and daily KPIs for Testing managers and for executive forums
- Support retrospective sessions on Quality working with E2E program test manager by providing defect patterns/trends
- Resolves day to day defects/testing conflict and manages the various testing groups across the Mexico within all phases of testing
- Bachelor's degree required in Management, computer system engineering or related
- 8+ years of experience in IT Testing
- Excellent knowledge of software testing techniques and testing tools
- Knowledge of any well-known software development and testing life-cycle methodology
- Requires communication and diplomacy skills and an ability to persuade and influence
We seek for an executive and hands-on professional with experience in software development/testing life cycle, Citi products/procedures end-to-end knowledge, influencing skill for effective leadership, promoting team's collaboration across functions and line of businesses.
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