Delivery Operations Manager

hace 4 semanas


Xico, México Servicios Comerciales Amazon Mexico S. De R.L. De C.V. A tiempo completo

At Servicios Comerciales Amazon Mexico S. De R.L. De C.V., we're looking for a skilled Delivery Operations Manager to join our team. This role is responsible for overseeing the day-to-day management of the delivery station, ensuring a safe work environment, and leading process improvement initiatives.

Main Responsibilities:

  • Review operational forecasts and determine productivity requirements for sort operations.
  • Manage a team to meet all building goals and support safety programs.
  • Proactively identify and lead process improvement initiatives and Lean tools.

Supervisory Responsibilities:

  • Lead a team of Process Assistants and Delivery Service Providers in daily management of the delivery station.
  • Communicate with DSPs, management representatives, and their drivers.
  • Ensure a safe work place, properly trained people, and address their needs.

Additional Responsibilities:

  • Receive, scan, lift, and move shipments up to 25 kgs.
  • Route shipments within the AMZL coverage area.
  • Support and assign job duties to Process Assistants.
  • Track and monitor sorting operations and driver dispatch.

Requirements:

  • 4+ years of General Experience.
  • 2+ years as People Manager.
  • English intermediate-advanced (B2+).

About the Team:

  • Manage 3 to 5 T3s (Supervisors).
  • Coordinate support areas.

Cuauhtémoc, MEX:

  • 1+ years of performance metrics, process improvement, or Lean techniques experience.


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