IT Infrastructure Incident Resolution Specialist

About UsSAP, a global leader in enterprise software, is committed to helping the world run better. Our innovative solutions enable companies of all sizes to operate more efficiently and effectively.Job SummaryWe are seeking a highly skilled Senior Incident Resolution Specialist to join our team. In this role, you will be responsible for leading major...

Company Overview: SAP SE, a global leader in end-to-end business application software and related services, empowers its customers to succeed. With over 400,000 customers worldwide, we provide innovative solutions that connect industries, people, and platforms, ensuring every challenge gets the solution it deserves.About SAPSAP is proud to be an equal...

About the RoleWe are seeking a skilled Cloud Infrastructure Incident Management Specialist to join our Global Cloud Infrastructure Delivery (GCID) team at SAP. This role is responsible for managing and coordinating all necessary activities to resolve major incidents, ensuring service restoration end-to-end.Key ResponsibilitiesOwn major incident escalation...

Company OverviewSAP SE is a leading provider of enterprise software solutions, empowering businesses to run better and innovate with purpose.About the RoleWe are seeking a highly skilled Senior Cloud Incident Resolution Specialist to join our team in San Pedro Garza García, Nuevo Léon, Mexico. This is an exciting opportunity to work on complex cloud...

About SAP">**Global Cloud Infrastructure Delivery (GCID)** is a pioneering team at SAP, responsible for running the company's backend technology and operating state-of-the-art data centers.We provide shared services for SAP's external Cloud Business and internal infrastructure, including development, training, or demo landscapes.The **Major Incident...

**Job Overview:**We are seeking a highly skilled Major Incident Resolution Strategist to join our team at SAP. As a key member of our Global Cloud Infrastructure Delivery (GCID) organization, you will play a critical role in ensuring the smooth operation of our cloud infrastructure and services.**About Us:**SAP is a leading provider of enterprise software...

Company OverviewSAP, a leading enterprise software company, offers a collaborative work environment that enables employees to bring out their best. Our culture is focused on innovation, customer satisfaction, and employee growth. With over 400,000 customers worldwide, we help businesses run more efficiently and make better decisions.Job DescriptionWe are...

At SAP, we empower professionals to bring out their best in a collaborative and inclusive work environment.We are seeking a seasoned Cloud Incident Resolution Manager to join our Global Cloud Infrastructure Delivery team. In this pivotal role, you will lead the resolution of major incidents, ensuring swift restoration of services and minimizing impact on...

Job Overview:We are seeking a seasoned IT professional to join our Global Cloud Infrastructure Delivery team as a Critical Incident Management Specialist.About the Role:This key position requires an individual with a strong background in IT operations, project management, and leadership. The successful candidate will be responsible for managing complex...

We are seeking a highly skilled and experienced IT Infrastructure Specialist to join our team. As an IT Infrastructure Specialist, you will play a crucial role in designing, configuring, and administering server landscapes with a focus on Windows Operating Systems.This is a challenging and rewarding position that requires strong technical skills, excellent...

Key Responsibilities:In this critical role, you will be responsible for managing and coordinating all necessary activities to solve major incidents. This includes technical units, vendor support, and cross-departmental coordination. You will ensure the end-to-end restoration of services, make decisions on issue resolution measurements, and communicate with...

Overview of the RoleSAP's IT-infrastructure provider, SAP CPIT Business Infrastructure Operations, is responsible for running SAP's backend technology, including operations of state-of-the-art datacenters and client technology globally.

We are seeking a highly skilled Cloud Infrastructure Operations Specialist to join our team. In this role, you will be responsible for ensuring the day-to-day quality service delivery of our cloud infrastructure.As an experienced operations specialist, you will define and track various service KPIs and SLAs, de-escalate running escalations, and work towards...

We help drive innovation at SAPAs an IT Technology Services Specialist, you will play a key role in designing, configuring, and administering server landscapes with a focus on Windows Operating Systems. Your expertise will be crucial in driving innovation to optimize, automate, and standardize operational delivery processes.Your ResponsibilitiesDesign and...

SAP is a global leader in enterprise application software, helping companies of all sizes and industries run better. We're seeking a skilled Cloud Infrastructure Automation Specialist to join our dynamic team managing a large-scale cloud environment.About the RoleAs a Cloud Infrastructure Automation Specialist, you will play a crucial part in optimizing...

We are looking for an IT Architecture Senior Specialist to join our team in Germany or Bulgaria.As a key member of the Tools Operation Control Center (TOCC), you will be responsible for ensuring the availability, performance, and synchronization of SAP internal tools / systems used by ECS.Your primary objective will be to drive central coordination to...

We are seeking a highly skilled Cloud Infrastructure Specialist to join our team. This is a fantastic opportunity for someone who has experience with Linux based server operating systems and cloud platforms such as Azure, AWS, and GCP.As a Cloud Infrastructure Specialist, you will be responsible for designing, configuring, and administering cloud platforms...

SAP Enterprise Cloud Services (ECS) is a leading provider of cloud infrastructure services, with over 3000 customer landscapes running on SAP DC and hyperscalers like Azure, GCP, and AWS.Job OverviewWe are seeking an experienced Cloud Infrastructure Specialist to join our Technical Operation Unit (TECH-OP). As a key member of our team, you will be...

We are a leading provider of SAP Enterprise Cloud Services, empowering organizations to run their businesses with ease. Our team is responsible for the 24x7 operations of SAP systems in the cloud, and we are seeking an experienced Linux & Cloud administrator to join our multi-national team.About the RoleThe ideal candidate will have 7+ years of experience in...

Job Summary:Johnson Controls, Inc. is seeking a highly skilled Senior Account Resolution Specialist to join our team. In this role, you will be responsible for ensuring timely payments from customers, analyzing risk associated with high-risk accounts, and minimizing exposure for the company.Responsibilities:Coordinate collections calls and emails for...