Cloud Incident Resolution Manager

Company Overview: SAP SE, a global leader in end-to-end business application software and related services, empowers its customers to succeed. With over 400,000 customers worldwide, we provide innovative solutions that connect industries, people, and platforms, ensuring every challenge gets the solution it deserves.About SAPSAP is proud to be an equal...

Company OverviewSAP SE is a leading provider of enterprise software solutions, empowering businesses to run better and innovate with purpose.About the RoleWe are seeking a highly skilled Senior Cloud Incident Resolution Specialist to join our team in San Pedro Garza García, Nuevo Léon, Mexico. This is an exciting opportunity to work on complex cloud...

About SAP">**Global Cloud Infrastructure Delivery (GCID)** is a pioneering team at SAP, responsible for running the company's backend technology and operating state-of-the-art data centers.We provide shared services for SAP's external Cloud Business and internal infrastructure, including development, training, or demo landscapes.The **Major Incident...

**Job Overview:**We are seeking a highly skilled Major Incident Resolution Strategist to join our team at SAP. As a key member of our Global Cloud Infrastructure Delivery (GCID) organization, you will play a critical role in ensuring the smooth operation of our cloud infrastructure and services.**About Us:**SAP is a leading provider of enterprise software...

Job DescriptionWe are seeking an experienced IT Infrastructure Incident Resolution Specialist to join our team at SAP. As a key member of our Global Cloud Infrastructure Delivery (GCID) team, you will play a crucial role in ensuring the smooth operation of our cloud infrastructure services.In this position, you will be responsible for leading incident...

About the RoleWe are seeking an experienced Cloud Operations Manager to lead our incident response efforts. In this critical role, you will be responsible for managing major incidents and ensuring minimal downtime for our customers.Responsibilities:Manage complex and highly situational cases to restore broken or degraded services in minimum timeMaintain...

About UsSAP, a global leader in enterprise software, is committed to helping the world run better. Our innovative solutions enable companies of all sizes to operate more efficiently and effectively.Job SummaryWe are seeking a highly skilled Senior Incident Resolution Specialist to join our team. In this role, you will be responsible for leading major...

About the RoleWe are seeking a skilled Cloud Infrastructure Incident Management Specialist to join our Global Cloud Infrastructure Delivery (GCID) team at SAP. This role is responsible for managing and coordinating all necessary activities to resolve major incidents, ensuring service restoration end-to-end.Key ResponsibilitiesOwn major incident escalation...

Key Responsibilities:In this critical role, you will be responsible for managing and coordinating all necessary activities to solve major incidents. This includes technical units, vendor support, and cross-departmental coordination. You will ensure the end-to-end restoration of services, make decisions on issue resolution measurements, and communicate with...

Job DescriptionSAP SE is a leading provider of enterprise software solutions, with a mission to help businesses run better and improve people's lives. We are seeking a skilled Global Cloud Incident Management Specialist to join our team.As a Global Cloud Incident Management Specialist, you will be responsible for managing and coordinating major incident...

Company OverviewSAP, a leading enterprise software company, offers a collaborative work environment that enables employees to bring out their best. Our culture is focused on innovation, customer satisfaction, and employee growth. With over 400,000 customers worldwide, we help businesses run more efficiently and make better decisions.Job DescriptionWe are...

About the RoleAt SAP, we're seeking a skilled Cloud Infrastructure Manager to join our team. This is a unique opportunity to leverage your expertise in Linux and cloud administration to drive innovation and excellence in our cloud platform.Your Key ResponsibilitiesDesign, configure, and administer our cloud platform based on Linux operating systems in Azure,...

About the RoleWe are seeking a highly skilled Senior Cloud Services Business Development Manager to join our team in the LAC region of Enterprise Cloud Services. In this pivotal role, you will be instrumental in shaping and managing our journey towards a unified and competitive business, with a strong emphasis on customer engagement and relationship...

Senior Basis Consultant for Critical Incident ManagementWe are seeking an analytical and solution-oriented Senior Basis Consultant to join our Critical Incident Management team. As a key member of our team, you will be responsible for ensuring the 24x7 availability of SAP systems running on SAP Enterprise Cloud Services (ECS).The RoleAs a Senior Basis...

Job Overview:We are seeking a seasoned IT professional to join our Global Cloud Infrastructure Delivery team as a Critical Incident Management Specialist.About the Role:This key position requires an individual with a strong background in IT operations, project management, and leadership. The successful candidate will be responsible for managing complex...

Unlock Your PotentialSAP innovations empower over 400,000 customers worldwide to work together more efficiently and gain valuable business insights. As a leader in enterprise resource planning (ERP) software, SAP has evolved into a market leader in end-to-end business application software and related services for databases, analytics, intelligent...

**Job Overview:**We are seeking a dedicated and experienced Customer Experience Manager to join our SAP Cloud Services team in the Latin America region. In this role, you will be responsible for managing customer relationships, ensuring exceptional service delivery, and driving business growth.**Key Responsibilities:**Manage a portfolio of high-value...

We are committed to innovation and collaboration.SAP Enterprise Cloud Services (ECS) is a platform that enables businesses to run smoothly and efficiently. As a Senior Basis Consultant, you will be responsible for ensuring the 24/7 availability of SAP systems running on ECS.The RoleYou will work closely with the Critical Incident Management team to support,...

We help the world run better, one informed decision at a time.SAP, a leader in enterprise software, empowers individuals to reach their full potential. Our culture is built on collaboration, mutual respect, and a shared passion for innovation. We strive to create an environment where everyone can thrive, with opportunities for growth, recognition, and...

Cloud Systems Integration Engineer - Observability Solutions ArchitectSAP is a global leader in enterprise software and cloud services, helping over 400,000 customers worldwide work together more efficiently and use business insights more effectively. As a cloud company with 200 million users and over 100,000 employees globally, we're purpose-driven,...