Order Management Specialist
hace 2 días
A career at HARMAN offers a unique opportunity to make a difference in the lives of people around the world. As a technology leader, we are constantly innovating and pushing the boundaries of what is possible. Our team is filled with individuals who are passionate about making life better, and we are looking for talented professionals like you to join us.
Job Summary:The Order Management Specialist will play a critical role in developing, executing, and monitoring Order Management activities related to Drop shipment for the Central America region. This position requires a strong attention to detail, excellent organizational and planning skills, and the ability to work effectively in a fast-paced environment.
Key Responsibilities:- Complete order processing for Drop shipments
- Allocate inventory to orders
- Maintain accurate pricing in orders
- Provide ETA's and order-related information to customers
- Collaborate with Territory Managers to ensure timely order fulfillment
- Coordinate with Freight Forwarders and clients to resolve any issues
- Prepare and send documentation to customers to resolve claim issues
- Effective communication in English and Spanish
- Strong teamwork and interpersonal skills
- Excellent organizational and planning skills
- Strong attention to detail
- Creativity and analytical skills
- Ability to work under pressure and motivate others
HARMAN is an Equal Opportunity /Affirmative Action employer. We are committed to creating a diverse and inclusive work environment that values and respects the contributions of all employees. We offer a great work environment, challenging career opportunities, professional training, and competitive compensation.
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