Holiday Sales Representative
hace 2 semanas
About TUI
TUI is a leading international tourism company with operations in over 180 destinations worldwide. We offer our customers a wide range of holiday options, including flights, hotels, and package deals.
Job Overview
We are seeking a highly motivated and sales-driven individual to join our Destination Services team in Playa del Carmen, Mexico. As a Holiday Sales Representative, you will be responsible for meeting and greeting guests, assisting with online products and services, and providing exceptional customer service to ensure a seamless travel experience.
About the Role
As a Holiday Sales Representative, your primary responsibility will be to uncover guests' holiday needs and match them with the right service solution and/or sales opportunities. You will work closely with our team to provide personalized support, answer queries, and resolve issues efficiently.
Key Responsibilities
- Meet and greet guests, providing information on our products and services
- Assist guests with online products and services, ensuring seamless booking experiences
- Provide exceptional customer service, resolving issues promptly and efficiently
- Work collaboratively with the team to achieve sales targets and exceed guest expectations
Requirements
- Fluency in English and French (both written and spoken)
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment, prioritizing tasks and managing multiple requests
- Basic computer skills, including proficiency in Microsoft Office and Google Suite
Benefits
- Competitive salary: $75,715 MXN gross/year (approx. $3,900 USD/month)
- Average commission potential: $300-$1,000 USD per month (uncapped)
- Company iPad and uniform provided
- 48-hour workweek with minimum 1.5 days off
- 16 days of paid holiday + two extra days (birthday and happy day)
- Complimentary access to language lessons and career development programs
- Paid training and certification programs
Working at TUI
TUI is committed to creating a diverse and inclusive work environment that supports the growth and development of our employees. We believe in fostering a culture of innovation, teamwork, and continuous learning, where everyone has the opportunity to succeed and thrive.
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