Hotel Operations Manager
hace 3 semanas
About the Role: We are seeking a highly skilled and experienced Hotel Operations Manager to join our team at The Ritz-Carlton Mexico City. As a key member of our leadership team, you will be responsible for ensuring the smooth operation of our hotel, delivering exceptional guest experiences, and leading a high-performing team.
Job Summary: The Hotel Operations Manager will oversee the day-to-day activities of the hotel, including front office, housekeeping, food and beverage, and engineering departments. You will be responsible for managing budgets, supervising staff, and implementing strategies to drive revenue growth and customer satisfaction.
Key Responsibilities:
- Manage the front office, housekeeping, food and beverage, and engineering departments to ensure seamless operations and excellent guest service
- Develop and implement departmental budgets and financial plans to achieve revenue growth and cost control
- Supervise and motivate a team of employees to deliver exceptional results and maintain high standards of quality and safety
- Collaborate with other departments to ensure effective communication and coordination
- Monitor and report on key performance indicators (KPIs) to senior management
- Identify areas for improvement and develop strategies to address them
Requirements:
- 5+ years of experience in hotel operations or a related field
- Proven track record of success in managing budgets, teams, and improving operational efficiency
- Strong leadership and communication skills, with the ability to motivate and inspire teams
- Excellent problem-solving and analytical skills, with the ability to think critically and make informed decisions
- High school diploma or equivalent required; Bachelor's degree preferred
What We Offer:
- A competitive salary of $60,000 - $80,000 per year, depending on experience
- A comprehensive benefits package, including health insurance, retirement plan, and paid time off
- The opportunity to work with a world-class brand and develop your career in a dynamic and fast-paced environment
- Ongoing training and development opportunities to enhance your skills and knowledge
- A fun and supportive work environment, with a team of passionate and dedicated professionals
How to Apply: If you are a motivated and ambitious individual with a passion for hospitality, we encourage you to apply for this exciting opportunity. Please submit your resume and a cover letter outlining your relevant experience and qualifications.
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