Hotel Operations Manager

hace 4 días


Xico, México Marriott International, Inc A tiempo completo

About the Role

We are seeking a highly motivated Hotel Operations Manager to join our team at Marriott International, Inc. in Mexico City, Mexico.

Job Summary

The successful candidate will be responsible for overseeing the daily operations of our hotel, ensuring seamless guest experiences and high-quality service delivery.

Key Responsibilities:

  • Supervise and manage front office, housekeeping, and food and beverage teams to ensure excellent customer service and quality standards.
  • Coordinate with departments to resolve guest issues and concerns in a timely and professional manner.
  • Conduct regular training sessions to develop staff skills and knowledge.
  • Monitor and control operating expenses, ensuring cost-effective management practices.
  • Analyze guest feedback and implement improvements to enhance the overall guest experience.

Requirements

  • Bachelor's degree in Hospitality Management or related field.
  • At least 2 years of experience in hotel operations management.
  • Excellent leadership and communication skills.
  • Ability to work in a fast-paced environment and adapt to changing circumstances.
  • Fluency in English (speaking, reading, and writing).

What We Offer

  • A competitive salary: $50,000 - $60,000 per year, depending on experience.
  • A comprehensive benefits package, including health insurance, retirement savings plan, and paid time off.
  • Opportunities for career growth and professional development within Marriott International, Inc.

How to Apply



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