Residential Experience Ambassador

hace 5 días


Ciudad de México, Ciudad de México Marriott International A tiempo completo

Overview

We are seeking a highly skilled Residential Experience Ambassador to join our team at Marriott International. As a key member of our staff, you will be responsible for providing exceptional service to our residents and their guests.

Salary

The estimated annual salary for this position is $55,000-$65,000, depending on location and experience.

Job Description

In this role, you will be the face of our property, welcoming and acknowledging all residents and their guests according to company standards. You will anticipate and address service needs, assist individuals with disabilities, and thank others with genuine appreciation.

You will also respond to residence owners' and their guests' requests for visitor information, special arrangements, or services by making arrangements or identifying appropriate providers. You will gather, summarize, and provide information to residence owners and their guests about the property and the surrounding area amenities, including special events and activities.

Additionally, you will announce all visitors, contractors, etc. to residence owners before allowing them to go up and permit access to only authorized visitors and implement into the key track system. You will answer, record, and process all calls, messages, requests, questions, or concerns, and contact appropriate individuals or departments as necessary to resolve calls, requests, or problems.

Required Skills and Qualifications

To be successful in this role, you will need to have at least 1 year of related work experience and a high school diploma or equivalent. You will also need to possess excellent communication and interpersonal skills, as well as the ability to work in a fast-paced environment.

Benefits

We offer a range of benefits to our employees, including competitive salaries, comprehensive health insurance, and opportunities for career growth and development.


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