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Patient Recruitment Associate Position

hace 1 mes


Xico, México Icon A tiempo completo
Job Description

We are seeking an exceptional Patient Recruitment Associate to join our team at ICON plc. This entry-level role is a fantastic opportunity for individuals who are passionate about clinical research and have excellent communication skills.

About the Role:

  • Fulfill an integral role in supporting ICON's growth and success by encouraging patients to participate in clinical research studies.
  • Act as the main point of contact, conducting phone screens, reviewing patient information, and discussing research opportunities.
  • Maintain patient databases and report recruitment outcomes.

Responsibilities:

  • Screen potential study participants according to telescreen questionnaires to determine suitability for trials.
  • Accurately review, enter, and edit patient information in CTMS systems.
  • Book patient appointments into Accellacare CTMS, ensuring accurate and up-to-date entries.
  • Attend all study-related training and maintain working knowledge of study protocols.

Requirements:

  • Excellent English communication skills, both written and verbal.
  • Bachelor's degree.
  • Experience in customer service or sales positions is considered an asset.
  • Interpersonal skills and telephone manner.
  • Basic understanding of medical terminology is helpful but not essential.

What You'll Get:

  • A competitive salary range of $55,000 - $65,000 per annum, depending on experience.
  • An annual bonus that reflects delivery of performance goals.
  • A range of health-related benefits for employees and their families.
  • Competitive retirement plans and life assurance.

About Us:

ICON plc is a world-leading healthcare intelligence and clinical research organization. We pride ourselves on fostering an inclusive environment that drives innovation and excellence.

Our 'Own It' culture is built on four key values: Accountability & Delivery, Collaboration, Partnership, and Integrity. We strive to be the Clinical Research Organization that delivers excellence to our clients and patients at every touch-point.