Claims Support Specialist

hace 2 semanas


Ciudad de México, Ciudad de México AIG A tiempo completo
Claims Support Coordinator Role

We are seeking a highly organized and detail-oriented Claims Support Coordinator to join our team in Mexico City. As a Claims Support Coordinator, you will play a vital role in supporting our policyholders in the moments when they need us the most.

Main Responsibilities:

  • Process and manage claim documents, assigning new claims or activities to our team's Adjusters for processing.
  • Communicate regularly with customers and third parties to assess and take decisions on claim evidence.
  • Perform various basic claim activities, such as maintaining assignation databases and uploading documents to the system.

Requirements:

  • Experience in insurance operations, claims, or a related area is a plus, but not essential as we provide thorough induction and ongoing training.
  • Excellent communication skills in English and Spanish (with Portuguese a plus).
  • Analytical mindset, well-organized, and great at determining priorities and making decisions.
  • Comfortable working independently and carrying out tasks with minimal supervision.

What We Offer:

  • A competitive salary range of 148,000 MXN to 266,000 MXN based on experience, plus excellent benefits.
  • A fun and dynamic work environment with flexible hours and at least 20 days holiday per year.
  • Opportunities for growth and development, including tuition reimbursement and a range of learning opportunities.

About AIG:

AIG is a leading global insurance organization built on 100 years of experience. Our Travel Guard division provides travel insurance plans and assistance services covering a range of needs for leisure and corporate travelers. We are proud to offer a range of employee benefits and resources that help our employees protect what matters most – their healthcare, savings, financial protection, and wellbeing.


  • Claims Support Specialist

    hace 3 semanas


    Ciudad de México, Ciudad de México AIG A tiempo completo

    Claims Support Coordinator RoleWe are seeking a highly skilled Claims Support Coordinator to join our team in Mexico City. As a Claims Support Coordinator, you will play a vital role in supporting our policyholders in the moments when they need us the most.Key Responsibilities:Process and manage claims documents, assigning new claims or activities to our...

  • Claims Specialist

    hace 4 semanas


    Ciudad de México, Ciudad de México XL CATLIN A tiempo completo

    Job Title: Claims Hub SpecialistAXA XL is seeking a skilled Claims Hub Specialist to join our team in Mexico. As a Claims Hub Specialist, you will be responsible for evaluating and handling complex insurance and reinsurance claims within our Global Program Latam HUB division.Key Responsibilities:Manage and resolve claims within authority level and...

  • Claims Specialist

    hace 4 semanas


    Ciudad de México, Ciudad de México Crossell A tiempo completo

    About the RoleWe are seeking a highly skilled Claims Quality Assurance Specialist to join our team. In this role, you will be responsible for executing the Claims QA program, ensuring the highest technical standards in claim handling, and supporting continuous improvement and delivery of technical excellence in CorSo Claims.Key responsibilities...

  • Claims Specialist I

    hace 2 semanas


    Ciudad de México, Ciudad de México Everest, Consultoría, Administración y Back Office S de RL de CV A tiempo completo

    Job Title: Claims Specialist IJob Summary:We are seeking a highly skilled Claims Specialist I to join our team at Everest, Consultoría, Administración y Back Office S de RL de CV. As a Claims Specialist I, you will be responsible for handling and analyzing mainstream and complex general insurance claims of all varieties, with a special focus on property,...

  • Claims Specialist I

    hace 4 semanas


    Ciudad de México, Ciudad de México Everest, Consultoría, Administración y Back Office S de RL de CV A tiempo completo

    Claims Specialist I Job DescriptionWe are seeking a highly skilled Claims Specialist I to join our team at Everest, Consultoría, Administración y Back Office S de RL de CV. As a Claims Specialist I, you will play a critical role in handling and analyzing mainstream and complex general insurance claims of all varieties, with a special focus on property,...

  • Claims Specialist

    hace 4 días


    Ciudad de México, Ciudad de México XL CATLIN A tiempo completo

    Job DescriptionThe Claims Hub Specialist will be responsible for evaluating and handling complex insurance and reinsurance claims within AXA XL's Global Program Latam HUB division. This includes General Property, Marine, Energy, Construction, and Liability losses. The successful candidate will manage and resolve AXA XL's claims as part of the Claims team,...


  • Ciudad de México, Ciudad de México AIG A tiempo completo

    Claims Support Coordinator RoleWe are seeking a highly skilled Claims Support Coordinator to join our team in Mexico City. As a Claims Support Coordinator, you will play a vital role in supporting our claims operations team in the Latin American region.Key Responsibilities:Process and manage claims documents, ensuring timely and accurate processing.Assign...


  • Ciudad de México, Ciudad de México AIG A tiempo completo

    Claims Support CoordinatorAbout the RoleWe are seeking a highly skilled Claims Support Coordinator to join our team in Mexico City. As a Claims Support Coordinator, you will play a vital role in supporting our policyholders in the moments when they need us most.Key ResponsibilitiesProcess and manage claims from inception to closure, ensuring timely and...


  • Ciudad de México, Ciudad de México AIG A tiempo completo

    About the RoleThe Marine Claims Specialist will be responsible for investigating, evaluating, negotiating, and settling marine claims cases by collecting and analyzing data according to policy application and/or contract provisions. The ideal candidate will have a strong understanding of marine claims handling, policy terminology, and legal/regulatory...

  • Claims Specialist

    hace 1 semana


    Ciudad de México, Ciudad de México AIG A tiempo completo

    About the RoleThe Claims Analyst I position is a key member of the Express claims team, working closely with business segments to support a wide range of products and offerings. This role requires specialized expertise in various business areas, with a focus on delivering and materializing the product offer and promise.Key ResponsibilitiesReview and manage...

  • Claims Specialist

    hace 5 días


    Ciudad de México, Ciudad de México Aig A tiempo completo

    About the RoleThe Claims Analyst I is a key member of the Express claims team, responsible for delivering and materializing the product offer and promise. This role requires specialized expertise in the different business areas, working closely with the business segments to support a wide array of products and offerings.Main ResponsibilitiesReview of claims...

  • Marine Claims Specialist

    hace 2 semanas


    Ciudad de México, Ciudad de México AIG A tiempo completo

    About the RoleThe Marine Claims Specialist will be responsible for investigating, evaluating, negotiating, and settling marine claims cases by collecting and analyzing data according to policy application and/or contract provisions. The ideal candidate will have a strong understanding of marine claims handling, policy terminology, and legal/regulatory...

  • Claims Specialist

    hace 2 semanas


    Ciudad de México, Ciudad de México AIG A tiempo completo

    About the RoleThe Claims Analyst I position is a key member of the General Insurance team, responsible for investigating, evaluating, negotiating, and settling marine/specialty/property claims cases. This role requires a strong understanding of policy application and contract provisions, as well as the ability to analyze data and determine whether to accept...

  • Claims Specialist I

    hace 4 semanas


    Ciudad de México, Ciudad de México Everest Re Group, Ltd. A tiempo completo

    About the RoleWe are seeking a highly skilled Claims Specialist I to join our team at Everest Re Group, Ltd. in Mexico City, Mexico.Key ResponsibilitiesHandle and analyze mainstream and complex general insurance claims of all varieties, with a special focus on property, financial lines, and liability claims.Manage claim portfolios at all levels of the...

  • Marine Claims Specialist

    hace 3 semanas


    Ciudad de México, Ciudad de México AIG A tiempo completo

    About the RoleThe primary purpose of this job is to investigate, evaluate, negotiate, and settle marine/specialty/property claims cases by collecting and analyzing data according to policy application and/or contract provisions. Determine whether to accept or deny a claim based on all documentation received. Typical claims include policy cancellations due to...


  • Ciudad de México, Ciudad de México AIG A tiempo completo

    Unlock Your Potential in Claims SupportAt AIG, we're reimagining insurance to make a bigger difference in the world. As a Claims Support Coordinator, you'll play a vital role in helping our policyholders navigate the claims process, providing exceptional customer service and ensuring seamless resolution of their claims.Key Responsibilities:Process and manage...

  • Claims Specialist

    hace 1 semana


    Ciudad de México, Ciudad de México AIG A tiempo completo

    About the RoleThe Claims Analyst II position at AIG is a critical role that requires a high level of expertise in investigating, evaluating, negotiating, and settling complex claims. The successful candidate will be responsible for collecting and analyzing data to determine whether to accept or deny a claim based on all documentation received.The ideal...


  • Ciudad de México, Ciudad de México AIG A tiempo completo

    About the RoleWe are seeking a highly skilled Claims Examiner II A&H Specialist to join our team at AIG. As a key member of our claims function, you will be responsible for investigating, evaluating, negotiating, and settling complex claims cases.Key Responsibilities:Collect and analyze data to determine whether to accept or deny a claim based on all...

  • Claims Specialist

    hace 2 semanas


    Ciudad de México, Ciudad de México AIG A tiempo completo

    About the RoleThe Claims Analyst I position is a key member of the General Insurance team, responsible for investigating, evaluating, negotiating, and settling marine/specialty/property claims cases. This role requires a strong understanding of policy application and contract provisions, as well as the ability to analyze data and determine whether to accept...

  • Senior Claims Manager

    hace 2 semanas


    Ciudad de México, Ciudad de México AIG A tiempo completo

    Job SummaryWe are seeking a highly skilled and experienced Senior Claims Manager to lead our Complex Claims team. As a key member of our leadership team, you will be responsible for driving best practice claims handling performance and technical and professional development of your team.Key ResponsibilitiesManage the allocation of claims within the Complex...