Claims Specialist

hace 4 días


Ciudad de México, Ciudad de México XL CATLIN A tiempo completo
Job Description

The Claims Hub Specialist will be responsible for evaluating and handling complex insurance and reinsurance claims within AXA XL's Global Program Latam HUB division. This includes General Property, Marine, Energy, Construction, and Liability losses. The successful candidate will manage and resolve AXA XL's claims as part of the Claims team, collaborating closely with the Manager and fellow Claims Specialists.

Key Responsibilities
  • Proactively manage assigned claims above Network Partners' authority within Latam, working in collaboration with the NP, Master policy handler, and Underwriting team to set up an adjustment plan.
  • Handle complex and challenging claims within authority level and specialization, with a focus on Property, Marine, and Liability.
  • Collaborate with Network Partner, Practice Leaders, and Master policy on large and complex losses to achieve optimum file outcome for the client and AXA XL.
  • Work with management and Claims Legal to identify and select appropriate counsel.
  • Lead internal and external meetings with Network Partners, Brokers, or Clients.
  • Active participant in Quality review process.
  • Manage reinsurance cash calls and reserves setting, understanding the treaties shares and cessions.
Requirements
  • Extensive experience handling claims, including Property, Construction, and Marine, with general knowledge of other LOBs preferred.
  • Robust knowledge of the insurance and reinsurance industry.
  • Ability to work in a fast-paced environment and multi-task.
  • Possesses a functional and developing knowledge of multi-state legal statutes and procedures.
  • Displays a thorough functional knowledge and skill of claims handling specific to assigned area.
  • Excellent customer service, interpersonal, communication, and negotiation skills.
  • Outstanding analytical and problem-solving skills.
  • Ability to exercise independent judgment and make critical business decisions effectively.
  • Knowledge of Microsoft Office Suite and other business-related software.
  • Excellent oral and written communication skills.
About AXA XL

AXA XL is a leading provider of specialty risk solutions, known for solving complex risks. We are committed to equal employment opportunity and welcome applications from diverse candidates.


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