Claims Specialist

hace 1 semana


Ciudad de México, Ciudad de México AIG A tiempo completo
About the Role

The Claims Analyst I position is a key member of the Express claims team, working closely with business segments to support a wide range of products and offerings. This role requires specialized expertise in various business areas, with a focus on delivering and materializing the product offer and promise.

Key Responsibilities
  • Review and manage claims, ensuring timely and accurate processing.
  • Communicate with insured, agents, and executives via email and phone, providing exceptional customer service.
  • Adjust electronic equipment claims, preparing quotes, and collecting agreement signatures.
  • Process payments to insured and suppliers, updating claims system SISE.
  • Adjust reserves, filing in statutory electronic repository, and requesting AML requirements.
  • Register bank accounts, prepare non-appropriate claim rejection letters, and interact with SIU.
  • Record recoveries in claims system, close reserves, and monitor claims assigned to independent adjusters.
Requirements
  • Academic background in Business and/or Engineering.
  • 1-3+ years of experience in property, energy, marine claims for commercial and personal lines.
  • Critical skills: attention to detail, analytical, organization, client service, and sense of urgency.

AIG is a global leader in commercial and personal insurance solutions, with a commitment to creating a culture of belonging. We foster a culture of inclusion and diversity, with flexible work arrangements, diversity and inclusion learning, and Employee Resource Groups (ERGs). AIG provides equal opportunity to all qualified individuals, regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability, or any other legally protected categories.

AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities. If you believe you need a reasonable accommodation, please send an email to candidatecare@aig.com.


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