HR Business Partner

hace 7 días

Xico, México Servicios Comerciales Amazon México S. De R.L. De C.V. A tiempo completo

Job Summary

We are seeking an experienced HR Business Partner to join our team at Servicios Comerciales Amazon México S. De R.L. De C.V. as an HR Business Partner - Operations. This role will provide support to the Operations and Support teams by partnering with senior stakeholders on the country-related business and people agenda and managing country-wide projects independently.

Key Responsibilities

  • Provide HR support to the Operations and Support teams, including talent management, employee relations, and organizational development.
  • Partner with senior stakeholders to develop and implement business strategies and plans.
  • Manage country-wide projects, including organizational design, change management, and communication planning.
  • Conduct diagnostics to identify trends and environmental ER or workplace issues, and communicate findings to management.
  • Partner with management to drive positive ER, negotiate labor agreements, and proactively monitor and act to address ER or labor changes.
  • Implement components of strategy and action plans that address workplace environment, employee engagement, or retention issues.
  • Conduct investigations of employee relations issues in consultation with management.
  • Support the rollout of compliance initiatives and understand local employment law and legislation changes.
  • Lead client group or site engagement activities and audits to monitor org health and to engage with employees/associates.
  • Partner with Recruiting and Agencies to coach managers around recruiting process.
  • Interpret hiring data and provide recommendations to recruiting and client leaders for sourcing strategies.
  • Understand local market for staffing needs.
  • Participate in interview loops and debriefs.
  • Approve offers, transfers, and compensation exceptions in client org.
  • Engage with managers to ensure launch plans are created, participates in launch plans as needed.
  • Monitor vendor and 3rd party worker relationships for co-employment risk.
  • May manage vendor relationships, including facilities temp agencies, maintenance, drivers, and security.
  • Facilitate or assist multiple department or group level talent discussions.
  • Drive identification and management of forward looking promotions for managers.
  • Coach and develop business, site(s) leadership on performance and talent management with the business teams.
  • Identify participants for programs, and manages internal communications related to training and development.
  • Partner with leaders on talent development.
  • Analyze data and share with leaders.
  • Train and/or consult with managers on employee life cycle issues.
  • Utilize Connections data and provide ideas and strategies for how to improve engagement and manager capability.
  • Is able to speak to attendance, attrition, and staffing trends.
  • Identify gaps in policy and services, makes recommendations for system process improvement and may draft and maintain policies for site.
  • Rolls out new policy changes/services and ensures business adoption and/or understanding of changes.

Requirements

  • Experience within Logistics and Distribution or Manufacture Industry.
  • Master's Degree or MBA in HR.
  • Problem Solving ability and analytical skills.
  • 3+ years of experience working with unions.
  • Able to manage workflow, with minimal oversight, in a fast-paced, frugal environment with multiple and sometimes changing priorities.
  • Decision making / complex problem solving - demonstrates problem solving and analytical capability; proactively gathers the right data from appropriate sources; conducts root cause analysis; refers to long term plans and goals; acts decisively, promptly and confidently; complex analysis.
  • Proven ability to prioritize, meet deadlines and make best use of limited resources.
  • Successful record of building and improving operational processes and procedures, ability to drive program efficiency and high levels of customer satisfaction.
  • Able to diagnose problems and identify and drive appropriate solutions.
  • Exceptional analytical skills, comfortable working with large amounts of data and communicating data findings, experience establishing and tracking program metrics including return on investment.

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