Lead Ambassador

hace 1 semana

Xico, México Accor Hotels A tiempo completo

Job Title: Lead Ambassador - Maintenance Manager

Job Summary:

We are seeking a highly skilled and experienced Lead Ambassador - Maintenance Manager to join our team at Sofitel Auckland Viaduct Harbour. As a key member of our maintenance team, you will be responsible for ensuring the protection and maintenance of our hotel's assets, as well as the safety and comfort of our guests.

Key Responsibilities:

  • Lead and manage the maintenance department, ensuring the effective and safe operation of all hotel systems and equipment.
  • Work closely with internal and external stakeholders, including contractors, to maintain positive relationships and ensure seamless communication.
  • Assist in the day-to-day operation of maintenance requirements, including supervising maintenance and repairs, both planned and ad hoc.
  • Liaise with other departments to ensure compliance with environmental control, fire, health, and safety regulations.
  • Keep up-to-date records on the repair and maintenance of plant and equipment, and complete daily rounds and sign off relevant sections of the Maintenance Manuals.
  • Develop and implement strategies to increase profitability and efficiency, while maintaining a high level of customer satisfaction.
  • Work closely with a team of experienced leaders to ensure the smooth operation of the hotel.
  • Be available to carry out emergency maintenance work outside of normal working hours, as required.

Requirements:

  • 5+ years' experience as a Maintenance Manager or Chief Engineer, ideally from a luxury 5-star hotel environment.
  • Trade qualified electrician/Electrical license is preferred but not essential.
  • Working knowledge of building compliance, risk management, and a passion for environmental sustainability.
  • Be a hands-on leader, with the ability to problem solve effectively, logically, and resourcefully.
  • Ability to be on call for after-hour emergencies.
  • Experience with luxury properties would be highly advantageous.
  • Past experience with rostering, people management, and financial planning.
  • Valid Full NZ driver's license.
  • Experience in a leadership role within a hotel and collaborating with business stakeholders.
  • Strategic thinker with the ability to predict future needs.
  • Ability to adapt to shifting priorities and align activities to meet organizational goals.
  • Strong presentation skills.
  • High degree of self-awareness with demonstrated aptitude for self-improvement.

What We Offer:

  • Access to our Accor Academy, where you can earn while you learn.
  • Flexibility to ensure a work-life balance.
  • Incredible Accor Heartist Benefits, including discounted food and beverage, accommodation worldwide, meals on shift, and parking onsite.
  • Accor's Parental Leave Scheme.
  • Access to our Employee Assistance Program.

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