Luxury Guest Services Coordinator

hace 3 semanas


Ciudad de México, Ciudad de México Marriott International, Inc A tiempo completo

We are seeking a highly skilled and detail-oriented Guest Services Coordinator to join our team at JW Marriott Cancun Resort & Spa.

As a member of our dynamic team, you will play a crucial role in ensuring that all guests have a positive and memorable experience at the resort.

Your primary responsibilities will include coordinating room assignments, managing guest requests, and providing exceptional customer service.

You will also be responsible for processing guest check-ins and check-outs, managing guest messages, and maintaining accurate records.

In addition, you will assist with guest inquiries, resolve issues, and ensure that all guest requests are met.

The ideal candidate will have a strong understanding of hospitality and customer service principles, excellent communication skills, and the ability to work well under pressure.

Our competitive compensation package includes an estimated salary of $40,000 - $60,000 per year, depending on experience.

This is a full-time position that requires a non-management background and a commitment to providing exceptional hospitality.

If you are a motivated and detail-oriented individual who is passionate about delivering exceptional customer service, we encourage you to apply.



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