Technical Service Support Specialist
hace 7 días
**About the Role**
Sensata Technologies is a leading provider of mission-critical sensors and controls to automotive, industrial, aerospace, medical, and other industries.
We are currently seeking a highly skilled Technical Service Support Specialist to join our team in [location]. As a Technical Service Support Specialist, you will be responsible for providing exceptional customer service and technical support to our customers.
**Key Responsibilities:**
- Provide timely and effective resolution to customer inquiries and issues related to delivery and order status.
- Communicate with customers to determine shipping method and ensure execution of shipments per customer needs and requests.
- Participate in timely reviews and investigations of root cause for customer short-payments.
- Coordinate with planning and/or logistics teams to ensure execution of shipments.
**Requirements:**
- Bachelor's degree or equivalent relevant work experience.
- Strong communication skills; oral, written, and presentation.
- Strong organization, planning, and time management skills to achieve results.
- Strong personal and professional ethical values and integrity.
- Holds self-accountable to achieving goals and standards.
- Proficient in Microsoft Office programs (Outlook, Word, PowerPoint, and Excel).
**What We Offer:**
- A competitive salary of $65,000 - $85,000 per year, depending on location and experience.
- A comprehensive benefits package, including health insurance, retirement plan, and paid time off.
- The opportunity to work with a talented team of professionals in a dynamic and fast-paced environment.
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