Technical Support Specialist

hace 23 horas


Aguascalientes, Aguascalientes, México Capgemini A tiempo completo

**About Capgemini:**

Cultivating innovation and excellence, Capgemini offers a competitive compensation package to attract top talent.

As a global leader in consulting, technology, and outsourcing services, we strive for continuous growth and collaboration with our professionals. Our Collaborative Business ExperienceTM enables teams to thrive and succeed.

**What You'll Do:**

We are seeking an experienced Technical Support Specialist to join our team in CDMX. This role will be responsible for:

  1. Providing timely and responsive support to clients via various communication channels.
  2. Resolving complex technical issues through thorough understanding of the SOP and knowledge base.
  3. Assisting with system maintenance and implementations to ensure seamless user experience.

**Requirements:**

  • Excellent written and verbal communication skills in English.
  • Ability to work under pressure and meet tight deadlines.
  • Strong analytical and problem-solving skills.
  • Familiarity with insurance domain applications, particularly Underwriting Claims.

**Benefits and Perks:**

  • A competitive salary ranging from 110,000 to 130,000 MXN per month (estimated), depending on experience.
  • Ongoing training and development opportunities.
  • A collaborative and dynamic work environment.
  • The chance to work with a diverse team of experts and contribute to client satisfaction.

**Why Choose Capgemini?**

  • We prioritize professional growth and offer a YOU-nique experience through our recruitment process and on-boarding program.
  • We foster a culture that values Honesty, Boldness, Trust, Freedom, Team Spirit, Modesty, and Fun.
  • We encourage hands-on planning for your growth, both horizontally and vertically.


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