Technical Support Specialist
hace 23 horas
**About Capgemini:**
Cultivating innovation and excellence, Capgemini offers a competitive compensation package to attract top talent.
As a global leader in consulting, technology, and outsourcing services, we strive for continuous growth and collaboration with our professionals. Our Collaborative Business ExperienceTM enables teams to thrive and succeed.
**What You'll Do:**
We are seeking an experienced Technical Support Specialist to join our team in CDMX. This role will be responsible for:
- Providing timely and responsive support to clients via various communication channels.
- Resolving complex technical issues through thorough understanding of the SOP and knowledge base.
- Assisting with system maintenance and implementations to ensure seamless user experience.
**Requirements:**
- Excellent written and verbal communication skills in English.
- Ability to work under pressure and meet tight deadlines.
- Strong analytical and problem-solving skills.
- Familiarity with insurance domain applications, particularly Underwriting Claims.
**Benefits and Perks:**
- A competitive salary ranging from 110,000 to 130,000 MXN per month (estimated), depending on experience.
- Ongoing training and development opportunities.
- A collaborative and dynamic work environment.
- The chance to work with a diverse team of experts and contribute to client satisfaction.
**Why Choose Capgemini?**
- We prioritize professional growth and offer a YOU-nique experience through our recruitment process and on-boarding program.
- We foster a culture that values Honesty, Boldness, Trust, Freedom, Team Spirit, Modesty, and Fun.
- We encourage hands-on planning for your growth, both horizontally and vertically.
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