Auth0 Developer Support Specialist
hace 1 mes
Okta, Inc. is seeking a highly skilled Developer Support Engineer to join our team. As a key member of our Customer Identity Cloud team, you will be responsible for providing exceptional technical support and troubleshooting to clients and partners, predominantly developers, utilizing the Auth0 by Okta platform.
Responsibilities- Provide expert advice and troubleshooting for application development with Okta to existing and prospective customers, ISVs, and developers.
- Take ownership of questions and issues, including initial troubleshooting, identification of root causes, and issue resolution.
- Review code/script using Auth0 by Okta API and SDKs to reproduce issues.
- Assist and educate developers integrating with Auth0 by Okta using OAuth, OpenID Connect, SCIM, and Auth0 by Okta's public APIs.
- Collect information and document bugs with Engineering for API and product issues.
- Collaborate with cross-functional teams including Product and Documentation and provide feedback on common or emerging issues.
- Engage and respond to the Auth0 by Okta developer community through Stack Overflow, forums, etc.
- Deliver against customer experience targets.
- Push creative thinking beyond the boundaries of existing industry standard practices to come up with process improvements and new ways to delight customers.
- 2+ years of experience in Customer Support, technical support, solutions/sales engineering, or software development, preferably a customer-facing role.
- Demonstrated ability to program in Javascript and one statically typed language (C#, Java).
- Experience supporting Single Page Applications and modern web applications built using frameworks like React, Angular, Vue, Spring, ASP.NET, ASP.NET Core.
- Passion for solving issues and advocating for customer success in a dynamic, highly technical environment.
- Ability to learn new technologies quickly.
- Excellent customer service and communication skills in a variety of forms (written, live chat, conference calls, in-person).
Okta is The World's Identity Company. We free everyone to safely use any technology—anywhere, on any device or app. Our Workforce and Customer Identity Clouds enable secure yet flexible access, authentication, and automation that transforms how people move through the digital world, putting Identity at the heart of business security and growth.
We celebrate a variety of perspectives and experiences. We are not looking for someone who checks every single box - we're looking for lifelong learners and people who can make us better with their unique experiences.
We offer amazing benefits, opportunities to make social impact, and a commitment to fostering diversity, equity, inclusion, and belonging at Okta.
-
Technical Support Specialist, Auth0
hace 2 semanas
Ciudad de México, Ciudad de México Okta, Inc. A tiempo completoAbout the Role:Okta is seeking a skilled Technical Support Specialist to join our Auth0 team. As a Technical Support Specialist, you will be responsible for providing exceptional technical support and troubleshooting to clients and partners, predominantly developers, utilizing the Auth0 by Okta platform.Responsibilities:Provide well-thought-out and reliable...
-
Auth0 Developer Support Engineer
hace 2 semanas
Ciudad de México, Ciudad de México Okta, Inc. A tiempo completoAbout the Role:Okta is seeking a highly skilled and passionate Technical Specialist to join our Customer Identity Cloud team. As a Developer Support Engineer, you will be responsible for providing exceptional technical support and troubleshooting to clients and partners, predominantly developers, utilizing the Auth0 by Okta platform.Responsibilities:Provide...
-
Technical Support Specialist, Auth0
hace 1 semana
Ciudad de México, Ciudad de México Okta, Inc. A tiempo completoAbout the Role:The Technical Support Engineer, Auth0 position is a customer-facing role that requires a knowledgeable and articulate technical specialist who can recognize the difficulties faced by enterprise developers and integrators when integrating various services into unique apps.You will be responsible for providing technical assistance to our...
-
Auth0 Developer Support Engineer
hace 2 semanas
Ciudad de México, Ciudad de México Okta, Inc. A tiempo completoAbout the RoleOkta is seeking a highly skilled and passionate Developer Support Engineer to join our Customer Identity Cloud team. As a key member of our support team, you will be responsible for providing exceptional technical support and troubleshooting to our clients and partners, predominantly developers, utilizing the Auth0 by Okta...
-
Technical Support Specialist, Auth0
hace 7 días
Ciudad de México, Ciudad de México Okta, Inc. A tiempo completoAbout the Role:The Technical Support Engineer, Auth0 position is a customer-facing role that requires a knowledgeable and articulate technical specialist who can recognize the difficulties faced by enterprise developers and integrators when integrating various services into unique apps.As a Technical Support Engineer, you will be responsible for providing...
-
Okta Identity Developer Support Specialist
hace 4 semanas
Ciudad de México, Ciudad de México Okta, Inc. A tiempo completoAbout OktaOkta is The World's Identity Company. We free everyone to safely use any technology—anywhere, on any device or app. Our Workforce and Customer Identity Clouds enable secure yet flexible access, authentication, and automation that transforms how people move through the digital world, putting Identity at the heart of business security and...
-
Technical Support Specialist
hace 4 semanas
Ciudad de México, Ciudad de México Okta, Inc. A tiempo completoAbout the RoleOkta is seeking a highly skilled Technical Support Engineer to join our team. As a Technical Support Engineer, you will be responsible for providing exceptional technical support and troubleshooting to clients and partners, predominantly developers, utilizing the Auth0 by Okta platform.ResponsibilitiesProvide expert advice and troubleshooting...
-
Senior Backend Java Developer
hace 1 semana
Ciudad de México, Ciudad de México Sky Systems, Inc A tiempo completo**Role**: Senior Backend Java Developer**Job Summary**: We are seeking a skilled Backend Java Developer to join our team at Sky Systems, Inc. as a Full-Time Contract (40hrs/week) position.**Key Responsibilities**:Design and develop scalable backend Java applications using Springboot.Implement authentication and authorization using Auth0.Work with GraphQL to...
-
Software Developer and Support Specialist
hace 2 meses
Ciudad de México, Ciudad de México 09516 Banco Nacional de Mexico, S.A., integrante del Grupo Financiero Banamex A tiempo completoJob Summary:Citi is an equal opportunity and affirmative action employer. We are seeking a highly skilled Software Developer and Support Specialist to join our team at 09516 Banco Nacional de Mexico, S.A., integrante del Grupo Financiero Banamex.About the Role:This is a Full-time position that will be responsible for developing and maintaining software...
-
HCL Commerce Developer/Support Specialist
hace 4 semanas
Ciudad de México, Ciudad de México Publicis Sapient A tiempo completoJob Title: HCL Commerce Developer/Support SpecialistAbout the Role:We are seeking an experienced HCL Commerce Developer/Support Specialist to join our team at Publicis Sapient. As a key member of our e-commerce team, you will be responsible for developing and supporting enterprise-grade e-commerce websites using HCL Commerce/IBM WebSphere Commerce.Your...
-
HCL Commerce Developer/Support Specialist
hace 2 semanas
Ciudad de México, Ciudad de México Publicis Sapient A tiempo completoJob Title: HCL Commerce Developer/Support SpecialistAbout the Role:We are seeking a highly skilled HCL Commerce Developer/Support Specialist to join our team at Publicis Sapient. As a key member of our e-commerce team, you will be responsible for developing and supporting enterprise-grade e-commerce websites using HCL Commerce/IBM WebSphere Commerce.Key...
-
Ciudad de México, Ciudad de México 09516 Banco Nacional de Mexico, S.A., integrante del Grupo Financiero Banamex A tiempo completoJob Family Group: TechnologyJob Family: Business Analysis / Client ServicesTime Type: Full timeCiti is an equal opportunity and affirmative action employer.Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected...
-
Technical Support Specialist
hace 2 semanas
Ciudad de México, Ciudad de México Nuvit Service A tiempo completoTechnical Support SpecialistWe are seeking a skilled Technical Support Specialist to provide top-notch assistance to our customers. As a Technical Support Specialist, you will be responsible for diagnosing and resolving software and hardware issues, as well as helping our customers install applications and programs.Key Responsibilities* Provide technical...
-
Technical Support Specialist
hace 6 días
Ciudad de México, Ciudad de México Gigamon A tiempo completoAbout the RoleGigamon is seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for delivering exceptional user support to our customers and partners.Key ResponsibilitiesProvide technical support to customers and partners through various channels, including phone, email, and...
-
Senior Support Specialist
hace 1 mes
Ciudad de México, Ciudad de México MX003 Marsh And Mclennan Servicios S.A. De Cv A tiempo completoJob Title: Senior Support SpecialistDescription:MX003 Marsh And Mclennan Servicios S.A. De Cv is seeking a highly skilled Senior Support Specialist to join our team. As a Senior Support Specialist, you will be responsible for providing technical support and troubleshooting for our legal eBilling application, Wolters Kluwer Passport.Key...
-
Technical Support Specialist
hace 1 mes
Ciudad de México, Ciudad de México Datadog A tiempo completoTechnical Support SpecialistWe are seeking a skilled Technical Support Specialist to join our team at Datadog. As a Technical Support Specialist, you will be responsible for providing exceptional technical support to our customers via multiple channels, including ticketing systems, live chat, phone, and screen sharing tools.Key Responsibilities:Engage with...
-
Customer Support Specialist
hace 7 días
Ciudad de México, Ciudad de México Lionbridge A tiempo completoJob Title: Customer Support SpecialistLocation: Mexico City, MexicoEmployment Type: Full-Time On-SiteCompany: Lionbridge GamesAbout Us: Lionbridge Games is a team of forward thinkers, passionate gamers, and detail-oriented experts. We deliver the gaming experiences services and gamers envision, without compromise.**Job Summary**:We are seeking a highly...
-
Technical Support Specialist
hace 2 semanas
Ciudad de México, Ciudad de México Alia Integrando Talento A tiempo completoAlia Integrando Talento is seeking a skilled Technical Support Specialist to join its team.As a Technical Support Specialist, you will be responsible for providing top-notch technical support to our clients. Your expertise in networking and security will be essential in resolving complex issues and ensuring the smooth operation of our cloud...
-
Technical Support Specialist
hace 1 semana
Ciudad de México, Ciudad de México FIS A tiempo completoJob SummaryFIS is seeking a highly experienced Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing expert-level technical support to our customers.Key ResponsibilitiesRespond to complex technical issues and provide timely resolutionsCollaborate with design engineering and software...
-
Technical Support Specialist
hace 2 semanas
Ciudad de México, Ciudad de México Wipro A tiempo completoJob Summary: We are seeking a highly skilled Technical Support Specialist to join our team at Wipro. As a Technical Support Specialist, you will be responsible for providing top-notch technical support to our clients. Key Responsibilities: Troubleshoot hardware and software issues Provide technical support via phone, email, or chat Collaborate with internal...
