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Sagan is an exclusive membership community for top executives, founders, and CEOs seeking to hire and maximize the impact of international talent. We bridge the gap between global talent and US-based businesses, connecting candidates from vibrant regions like Latin America, the Philippines, India, Pakistan, Bangladesh, and Africa with leading American companies.
The Customer Experience Coordinator will play a crucial role in maintaining excellent customer service and supporting business operations. Key responsibilities include:
- Managing incoming and outgoing calls to ensure seamless communication.
- Scheduling appointments for technicians and coordinating their schedules effectively.
- Following up on open proposals, promotions, and future marketing campaigns to ensure timely execution.
- Assisting with light marketing tasks and customer outreach to enhance brand visibility.
Requirements:
- Strong English language proficiency (both spoken and written).
- Experience in Microsoft Word and Excel.
- Excellent phone etiquette and communication skills.
- Ability to organize and coordinate scheduling effectively.
- Experience in the service industry.
Nice-to-Haves:
- Experience with QuickBooks, Payzerware, and Podium.
- Minimal accent for clear communication over the phone.
- Previous experience in scheduling and managing service industry operations.
Please note that we kindly request that you submit your resume and intro video in English format to ensure prompt processing of your application.
