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Strategic Engagement Lead

hace 2 meses

Xico, México Improvado Inc. A tiempo completo

About Improvado Inc.

Improvado Inc. is a rapidly scaling Series A startup that has raised $34 million in funding. We are proud to partner with globally recognized brands such as ASUS, Docker, Activision, H&R Block, and many others. Our diverse team of curious, open, and hard-working individuals is committed to cultivating a fast-paced, agile culture that values personal and professional growth.

About The Role

We seek an accomplished Strategic Engagement Lead who will be instrumental in executing and leading a full spectrum of Improvado Professional Services offerings. This role goes beyond facilitating; it demands a hands-on lead who can deliver projects independently, with substantive expertise in at least one of the following domains: solution design and architecture, data modeling, marketing, or BI (data visualization).

Key Responsibilities

  • Seamlessly execute complex Professional Services projects, drawing upon deep subject matter expertise to drive value and influence project outcomes.
  • Routinely engage with C-level client executives and work collaboratively with internal stakeholders across sales, product, and operations to ensure all client needs are addressed.
  • Lead cross-functional teams with a pro-active and hands-on approach.

Requirements

  • Proficient in English and capable of engaging effectively in a client-facing capacity.
  • A track record of directly managing and executing projects, with a minimum of 3 years in client-facing roles such as Project Lead, Customer Success Manager, Sales Engineer, Account Manager, or similar.
  • Demonstrated expertise in leading cross-functional teams with a commitment to strong interpersonal skills.
  • Technically savvy, with the ability to not just coordinate but also to drive the technical aspects of project delivery management, system analysis, or technical pre-sales.
  • A consummate professional who is personable and dedicated to client stewardship.
  • Exceptionally organized and adept at juggling multiple tasks and clients.
  • Stellar communication and collaboration skills, ensuring seamless teamwork across departments.

Preferred Qualifications

  • Experience in delivering Professional Services in a SaaS/AdTech company, strategic consulting firm, or large system integrator, especially within a high-growth or fast-paced environment.

About You

We are looking for a highly skilled and experienced professional who is passionate about delivering exceptional results and building strong relationships with clients. If you are a strategic thinker with excellent communication and leadership skills, we encourage you to apply for this exciting opportunity.