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Communications Manager
hace 2 meses
We are seeking a highly skilled Communications Manager to join our team at Mastercard. As a key member of our North Division Latin America Communications team, you will be responsible for developing and executing communication strategies for Mexico, Central America, and the Caribbean.
Key Responsibilities- Lead the execution of external, internal, public affairs, and regulatory communications for a country/cluster of countries or business area.
- Develop and implement communication materials for internal and external audiences, including customers, regulators, merchants, media, employees, and sales force.
- Collaborate with the Worldwide Communications team to implement online communications and work collaboration tools.
- Establish tracking tools, measure, and analyze data for continuous improvement of internal communications systems and programs.
- Determine the right media mix to use in support of planned product/service launches and corporate announcements.
- Lead the implementation of internal and external communications related to philanthropic programs to increase awareness and drive employee engagement.
- Network with stakeholders, including communication departments of banks, consumer unions, merchants, media partners, community leaders, and governments.
- Serve as a trusted counselor on issues related to communications, executive briefing materials, and developing messages and communications training.
- Lead projects with agencies and consultants to develop communications plans, materials, and events on a day-to-day basis.
- Demonstrated experience and success in delivering and assisting in the development of Communications programs.
- Demonstrated success in leveraging knowledge of industry to create differentiated communications content for multiple channels.
- Experience supporting senior leaders at high-profile business conferences and speaking engagements.
- Experience in crisis management, quick thinking, and smart risk-taking.
- Fluent Business English is a must, perfect Spanish spelling and grammar.
- Strong program management and execution capabilities.
- Proven experience (4+ years) in public policy, crisis management, marketing, international business, technology.
- Strategic thinking, focus on detail and follow-up, analytic and multi-task personality, able to manage several complex projects at a time, with strategic approach and hands-on.
- Experience in media relations and BTL program development and management.
- Experience in budget management and control and good negotiation skills.
- Ability to build relationships with vendors, agencies, and strategic partners, working with leadership and close follow-up, focused on long-term objectives and specific deadlines.
All activities involving access to Mastercard assets, information, and networks come with an inherent risk to the organization, and therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
- Abide by Mastercard's security policies and practices.
- Ensure the confidentiality and integrity of the information being accessed.
- Report any suspected information security violation or breach.
- Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
